The UPS Store

Reviews

• JF

  Janelle Foltz

  May 27, 2026
  5.0
  I overnighted a package that was late, at no fault to this store. Chris was the most helpful and was so kind and helped me locate it. Fantastic store
• LL

  LEX1

  May 5, 2026
  5.0
  Quick in and out.
• JB

  Jerry Blackburn

  Apr 24, 2026
  2.0
  Took 16# of paper to have shredded, had 2 coupons for discounts. Clerk called the store owner and was told they don’t take coupons. What a disappointment!! I expected more from “Brown”
• AH

  Annitta Hall-Cooper

  Apr 17, 2026
  5.0
  Very nice employees, as always.I would recommend this place to anyone.They always get you in and out
• RF

  ronea f

  Feb 19, 2026
  1.0
  This location has consistently provided unfriendly and dismissive customer service, regardless of which employee is working. On my recent visit, I asked a simple question: “Will my label scan?” Instead of attempting to scan it, I was immediately asked whether I had the label in my email. When I clarified that it hadn’t been scanned yet, I felt as though I was inconveniencing the staff. I also asked whether someone could assist me in bringing a package from my car into the store due to a disability. I was told it “depends on who is working,” and was pointed toward a dolly without further assistance. Customer service should not feel adversarial. I will be choosing a different UPS Store for future Amazon returns.

Frequently Asked Questions About The UPS Store