The UPS Store

Reviews

• PK

  Paul Kim

  May 8, 2026
  5.0
  Tabitha and Tanya were unbelievably helpful and friendly. Truly considerate and thoughtful. I wish my local UPS store was as great as this one!
• MW

  Megan Waldrop

  May 8, 2026
  1.0
  I scheduled and paid for a package pick up from The Brown Hotel on April 29th. UPS never came on May 4th. I have called UPS every single day, sometimes twice a day, and have been told the package would be collected that day. It has been 5 days and nothing has happened. I paid for a second pick up and still nothing. The local branch claimed they "completed this pick up" but the box is still sitting at the pick up point. DO NOT SHIP WITH UPS. Their customer support is also completely UNHELPFUL.
• MO

  Melissa OCampo

  Apr 15, 2026
  5.0
  Amazing service conveniently located on the second floor of the East tower for convention/conference attendees. Email your print job(s) and they'll be done in a jiffy! Woman-owned and all-woman staff/employees. The epitome of Southern hospitality.
• LP

  Lucas Paavola

  Apr 8, 2026
  5.0
  Woman working @ 08:17 on April 8th is wonderful. Thank you for taking care of me. A 10/10 experience
• AD

  Amanda Dare

  Dec 11, 2025
  5.0
  ⭐️⭐️⭐️⭐️⭐️ My go-to UPS Store!!! This UPS Store is truly top tier. Denise and her team run the place with such professionalism, warmth, and consistency that I honestly don’t know how my business would function without them. As a business owner, having a partner you can rely on is worth every single trip and every single penny — and this crew delivers that and more. Denise is my printing queen. From last-minute event materials to big WOW projects, she always comes through with perfect quality, creative problem-solving, and the kind of calm energy that makes you feel like everything is going to work out (because it always does). She’s not just a printer — she’s part of the Woman-Owned Wallet ecosystem at this point. I handle all my shipping needs here, plus the occasional notarization, and everything is always quick, friendly, and completely stress-free. I’m also considering getting a PO box for 2026, and this is the only location I’d trust to handle it. When people care this much about their customers, you feel safe putting important pieces of your business in their hands. They know their regulars, they greet everyone with genuine kindness, and they run the store like absolute pros. If you want a UPS team that makes your life easier, lighter, and a lot more organized — this is the one. 1000000% recommend. 📦✨

Frequently Asked Questions About The UPS Store