DCL Logistics’ Kentucky fulfillment center is located in Louisville strategically located next to the UPS Worldport. Our 163,000 square foot facility has 25 dock doors, a 375 kWh solar system, and a temperature control room to meet our customers’ logistics and fulfillment needs.
Founded in 1982, DCL provides logistics and fulfillment services for high growth brands. We offer ecommerce fulfillment, retail fulfillment, transportation management, assembly, kitting, and a variety of other fulfillment and logistics services.
Our facilities are ISO 9001:2015 certified, and we have won numerous awards over the years for logistics excellence.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.