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United States Postal Service

2.3
(191 reviews)

Business Details

7101 Turfway Rd, Florence, KY
41042, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7101 Turfway Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7101 Turfway Rd, Florence, KY
41042, United States

Hours

Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

2.3
191 reviews
5 stars
48
4 stars
11
3 stars
4
2 stars
9
1 star
119
  • MP
    Matthew Prescott
    May 8, 2026
    5.0
    Passport application was processed fast. The employee who helped me was very polite and knowledgeable. There was almost no wait when I went in the middle of the day. Would recommend.
  • SM
    sharkboyle mann
    May 5, 2026
    1.0
    Absolutely useless. Mail put in wrong mailbox, had to go in 3 times to find out said information. Then “nothing we can do about it, file a claim” how about fire your incompetent employees? I’ve never had so much of an issue getting my mail til moving here.
  • KB
    K B
    May 2, 2026
    1.0
    You won’t be able to reach them by call. Last week my mail carrier delivered a college diploma and shoved it in my mailbox damaging it. After trying and trying through the automated system I was able to let someone know what happened and file a report. I had to pay $50 for a replacement and today when that arrived, the same thing happened, it is bent and damaged. I would like my diploma but do not want to keep putting money into it if it’s going to be damaged by my mail carrier. I can’t even get ahold of the office itself, just their call center who says they will reach out but clearly didn’t as the issue happened again. Also any time I have showed up in person to send a package out or for whatever my needs are, staff has usually been rude. Do better!!
  • AD
    Adam Dawson
    Apr 9, 2026
    1.0
    I came in to buy a stamp for my mom’s birthday card-something simple but meaningful-and before I could even say anything, the careless employee picked an ugly, random stamp and slapped it on the envelope crooked. It completely ruined the look of the envelope. I saw a nice flower stamp on the counter and since it is spring, she loves flowers, and goes with the pink envelope, that would have been perfect! I’d appreciate being able to choose and place the stamp myself next time. It wasn’t even very busy, just poor customer service.
  • PD
    Patti DeMoss
    Mar 24, 2026
    5.0
    Awesome staff and quick. Shipping was easy.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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