The UPS Store

Reviews

• CD

  Cecilia Dominguez

  Aug 28, 2026
  1.0
  I rarely feel compelled to leave a review but the front desk lady was passive aggressive and rude. Did not get her name, older white lady with a bob. Im very understanding when someone is having a bad day, but considering she was kind to everyone else that walked in, makes me feel like this was personal or based on some kind of prejudice. At the end of the day, I got what I needed but I could do without the bitter attitude, if you can't treat customers equally and pleasantly, please don't take a customer service position from someone who can. I hope this was a rare incident, but definitely leaves a terrible impression.
• BB

  Bill Buckner

  Aug 22, 2026
  1.0
  We've had two terrible experiences with the grey haired old lady behind the counter now. First time, my Amazon return was again delivered to my house because she didn't put a new shipping label on the package. The second time I was next in line and she told their worker to skip serving me. I won't give them a third chance, too many other options.
• AA

  Aden

  Aug 17, 2026
  3.0
  Do not use the notary services here. The notary forgot to date the form and it has cascaded into multiple small issues (naturally). The store is a good location and has a good atmosphere but UPS still charged me and the price was higher this time, a month later. Thanks
• CG

  Charley Gravelle

  Aug 15, 2026
  1.0
  Google says open till 4 on Saturday, the front door says 3...
• AC

  Alexandria Cecil

  Aug 11, 2026
  5.0
  I highly recommend the UPS store at 9218 Metcalf. I will go out of my way to go to drop my packages off here. They are so nice, efficient, and helpful!

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