FedEx Office Print & Ship Center

Reviews

• JC

  Julie Combs

  2 days ago
  5.0
  This is a great location. The gal behind the counter was so friendly and explained step-by-step how I could scan in my package & drop it in the box for shipments! She made my experience so easy and I was impressed at how thorough she was!
• LL

  Lou

  Jun 26, 2026
  1.0
  These people are horrible at there jobs. Very rude. Very unprofessional including there GM. So I brought some items for my business it was a thermal printer and some name badges. It was $108.00 and the printer does not even work. So I live in mo and at first I went to the shop center to return it. Well they said I needed to go back to the place that I got it from which was this location. These people did not give me back my money or replace my product because they were dumb founded about how to do a return. There was no store manger there. So basically they pretty much told me that oh well that they sold me a bad item but on top of that to go you know what my self. DONT BUY ANYTHING FROM THERE SHIP AND PRINT STORES BECAUSE THEY DONT STAND BY THERE RETURN POLICY!!!
• SH

  Shirley Houston

  Jun 20, 2026
  5.0
  Excellent shipping/print shop! Great color on the Printandgo Manuel Machine as well which is very reasonably priced and easy to use. I use it often. Self service use! Reasonably priced. Love it!
• CM

  Courtney Murdock

  Jun 10, 2026
  5.0
  Went in with a last minute overnight shipping I needed to get out. Scout was working the desk and EXTREMELY helpful with getting tbe box optimized and the label made. Thanks!
• TV

  Tarah Vaughn

  Apr 6, 2026
  2.0
  I arranged to have a vehicle large enough to bring a package to FedEx as a return. Two days later (living a 2min walk away) the very same package was delivered back to me. The return label was not placed over the original shipping label. I have spent 4 days now asking this office to drive across the street to pick up this large package. I called and spoke with someone and I was told the assistant manager, Scout, would be in within an hour and to call back. I asked when he would arrive so I can make the call at that time instead of going through all the prompts and calling too early. I was told they cannot make an outbound call for privacy issues. I called Scout and I was told there is nothing they can do about it. I was informed I could call the 1-800 customer service number and maybe they can help. So I spent another 45minutes going through an entire claims process only for them to 'open an investigation' to determined what happened- even though I told them exactly what happened. I had a certain time window for this return and had expected my refund last week (it's been a week now since I dropped it off at this location) and now I'm not even sure I'll be eligible for my refund. Scout told me two days ago to call today (Monday) to speak with the manager. I called and they told me to call in an hour to speak with Scout because the manager called in sick and they did not know if she would be in tomorrow. I called an hour later to speak to Scout and he told me to call back tomorrow because the manager would be there 'in the afternoon'. When I asked to confirm the store manager would be there he said she would and to call back. That's when I advised him that his associate said she may not be in tomorrow. Scout then changed his phrasing to say, "To my knowledge she will be in tomorrow afternoon". I asked when she would be in so that I could catch her when she was in the office and I was again told that for safety reasons he cannot tell me when she will be in but then turned around and provided her name because apparently there is no safety concern with someone's name and gender pronoun.