The UPS Store

Reviews

• KK

  Kathy Keach

  Jun 26, 2026
  5.0
  The staff was very friendly and eager to help me. They were knowledgeable and answered any questions I had.
• LC

  Laura Nathalia Cala

  Jun 19, 2026
  4.0
  I went to drop off a package today, just as I always do. The man behind the counter—who was wearing glasses and a red cap—was extremely rude. Since I don't speak English, I used a translation app to explain that I needed to print a shipping label: one to put inside the box (as the company requires, in case the package gets lost) and another to stick on the outside. He told me that wasn't necessary and that the label inside didn't matter. I hadn't sealed the box yet because the label still needed to go inside, so he did it himself, but he did it very roughly and with an incredibly rude attitude; he even mocked me for not speaking English. You can check the security cameras; I may not speak the language, but I certainly understand it. People like that shouldn't work in customer service. I will NEVER return to this store. It is completely disrespectful. Now I just hope the box arrives safely at its destination, because I saw that he sealed it poorly; I pointed this out to him, but he ignored me.
• JL

  Jaclyn Lietzen

  May 29, 2026
  5.0
  Rick and his team do a great job helping customers! Highly recommend using this UPS store!
• AA

  Anonymous

  Apr 18, 2026
  1.0
  I have been very disappointed recently in the customer service. From early closes to misplaced packages, it has generally gone significantly downhill over the last month or 2. On 4/18, I went in about 10 minutes prior to closing and found a locked door, all lights off and nobody inside. Like they closed up and left early.
• KH

  Kimo H

  Apr 18, 2026
  1.0
  I’ve been here a few times during the weekdays and the staff were all professional, helpful and courteous. Today, a wknd, to Have some copies made and I made very unwelcome and this elderly looking lady seemed annoyed for what ever reason, she did not like when I asked a question, was rude , she cld not make the machine work after shutting it off, after which she told me to go some other place to have my copies done. I understand if the machine does not work and it’s okay. But her whole attitude was just uncalled for.

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