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United States Postal Service

3.1
(78 reviews)

Business Details

1901 W 31st St, Lawrence, KS
66046, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1901 W 31st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1901 W 31st St, Lawrence, KS
66046, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:00 AM - 12:30 PM
SundayClosed

Reviews

3.1
78 reviews
5 stars
34
4 stars
4
3 stars
4
2 stars
4
1 star
32
  • MC
    Maria Clark
    May 8, 2026
    5.0
    Donna and Elaine are beautiful people ❤️
  • AC
    Anna Cherry
    Apr 21, 2026
    5.0
    I've always had enjoyable experiences at this location! They're very hardworking as the line can get long, yet so helpful and friendly too.
  • YC
    Yesenia Castro-Rangel
    Apr 13, 2026
    5.0
    Elaine is very helpful and sweet! She ensures quality service with customers and overall experience. She helped me with my passport and answered all my questions. She is fantastic! Thank you!
  • GL
    Grace S Leu
    Mar 25, 2026
    5.0
    Last thursday, about 20 minutes before closing I came in and I had a issue with trying to print a packing label. The lady was very nice and tried to help me out. When this didn't work, I had to leave and get it printed out. I got back about 2 minutes before closing. The door was welcoming and open. The lady was there and seem glad that I was able to figure it out. Not only did she patiently serve me even though it was past her working hours, she also took time to wrap the package carefully and added a lot of extra tape to secure it. It was so nice to have such great customer service!
  • KA
    Kamrul Alam
    Mar 22, 2026
    1.0
    I paid $80.35 for Priority Mail Express International because my document was very important and urgent. I work hard every day, and this is my hard-earned money. The service was presented as 3–5 business days, so I trusted USPS. I could have chosen DHL or UPS even if they cost more, but I believed a United States government service would be reliable. Now it has been over 3 weeks and my document is still in transit. This is not “express” service. When I called customer service, they apologized and told me to request a refund. They opened a case for me, but later I received an email saying they will not return my money. There was no clear disclosure that my Back home is not eligible for a delivery guarantee or refund. After all this delay, USPS is still refusing to return my money. This feels very misleading. Customers pay a premium price expecting fast service, but when it fails, there is no accountability. Very disappointing experience. I want my hard-earned money PLEASE

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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