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United States Postal Service

2.3
(171 reviews)

Business Details

1310 N 78th Ter, Kansas City, KS
66112, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1310 N 78th Ter to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1310 N 78th Ter, Kansas City, KS
66112, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

2.3
171 reviews
5 stars
46
4 stars
9
3 stars
6
2 stars
5
1 star
105
  • TS
    Teresa Smith
    2 days ago
    5.0
    ​I’ve had the absolute pleasure of interacting with Nel at the 78th Street location in Kansas City, Kansas over the years. Most recently, she has been a lifesaver with a large project requiring a high volume of mailings. ​Throughout it all, Nel’s incredible speed and efficiency have made a major difference, turning what could have been a very overwhelming process into a completely stress-free experience. She is remarkably patient, possesses a wonderful personality, and always greets you with a great smile. I truly love her energy and her "willing to help" spirit. ​This isn't just a one-time occurrence, either; she displays these wonderful characteristics consistently, year after year, whether I am working on a major project or just dropping off everyday mail. I observe the exact same level of excellent, dedicated care when she is assisting other customers in line, too. ​Thank you, Nel, for your outstanding customer service and for always making my day easier. Keep up the great work!
  • JB
    Jared Brogan
    May 5, 2026
    1.0
    Packages are either lost for days until delivered, delivered to an incorrect address, or marked as "Available for Pickup" but not in reality. For the latter, I have on multiple occasions visited this post office to just be told that my package is in the delivery driver's vehicle and will be delivered that day... Surprise! It wasn't actually delivered. The next day, no delivery and I noticed the tracking now states that it's been "Accepted" by the post office (???). I've tried calling the post office multiple times and each time no one picks up and I got an automated voice saying "Answering system offline" and then it hangs up. This is HORRIBLE service! I know the current US administration has gutted funding for USPS, but this just seems beyond that at this point.
  • PH
    Patricia Hunt
    Jan 20, 2026
    1.0
    20mins and no answer. Rude.
  • MT
    Mintoy Tolbert
    Nov 24, 2025
    1.0
    Signed up for keys before moving into my new place 3 months later no keys and nobody on the same page on to what is even going on. They gave me some keys to a mailbox but not mine. Im freaking over it.
  • TK
    Trynt Kelly
    Feb 19, 2018
    5.0
    Went above and beyond to get me my package. Thoroughly appreciate it

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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