United States Postal Service

Reviews

• JD

  Jeff Duncan

  May 21, 2026
  5.0
  I owe this place a review. For years this little post office has quietly been part of our lives here in Roanoke. I’ve shipped online sales from here, asked questions when we first moved in, and over time it simply became one of those places you stop noticing because it’s always there doing its job well. And honestly… that’s probably the highest compliment you can give a small-town post office. I’ve rarely waited in line. If I ever did, it was usually because somebody was taking time to help a neighbor, and in a town like this that feels appropriate somehow. Years ago after moving here, we found ourselves trying to navigate some confusing address issues. It was one of those situations where you don’t fully understand the process, don’t know exactly who to call, and every answer seems to create two more questions. Through all of it, our local postmaster stood out. I never even met her in person. Most of our communication happened through email, but over time it became clear that she genuinely cared and was doing everything she could to help move things in the right direction. At the time, when you’re in the middle of a frustrating situation, it’s easy to only see the problem sitting in front of you. Looking back now, with years and perspective, I honestly think she was carrying far more of the load behind the scenes than we probably realized. People like that deserve to be recognized. Now we’re preparing for another move and just completed our change of address. It made me stop and realize how many small pieces of life quietly ran through this little building over the years. Packages. Questions. Mail. Life changes. The truth is, small towns are built on people who consistently show up and do their jobs well, often without much recognition. So from our family: thank you Roanoke Post Office. You mattered more than you probably realized.
• KK

  Kyle

  Apr 1, 2026
  4.0
  Nice small town friendly post office
• DG

  Dotty Gevers

  Jan 19, 2026
  2.0
  Not good for QR code returns. Only 1 person and she gets stressed out. She didn't even look at what I had but told me I needed to go to the UPS store 30min away and they sent me back to the post office. She completely wasted 90min of my day as I then had to go to downtown post office which told me there was no reas6sue could not have taken them there.
• BM

  Braxton Miller

  Feb 23, 2021
  5.0
  Very helpful and nice staff! Quick and easy service! I have used their post office to ship packages almost every week!

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