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United States Postal Service

3.7
(52 reviews)

Business Details

400 N A St Ofc, Richmond, IN
47374, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 400 N A St Ofc to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
400 N A St Ofc, Richmond, IN
47374, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:00 AM - 12:00 PM
SundayClosed

Reviews

3.7
52 reviews
5 stars
26
4 stars
8
3 stars
6
2 stars
2
1 star
10
  • JB
    Justin Baguley
    May 13, 2026
    5.0
    I don’t do very many of these ratings, but I would like to give a big thank you to Lucas Arthur. I’m not sure what his position is at the post office but I called in With an issue and he was very quick to help out. I could tell he was under stress and overwhelmed as it sounds like they get a lot of packages and might be understaffed. With that being said, I had a package that the wrong address was put on. He went through and found it and helped me resolve the issue before it got sent to somewhere else. This is a very important package, needing it in time for an event. I have never had anyone help me as well as this fella did at a post office before, granted I have had good service at others. Thank you so much for your help
  • MF
    Marketa Friend
    Mar 3, 2026
    1.0
    It's really hard to speak with some just to ask a little question. How much are money orders?
  • HC
    Heather Clark
    Feb 25, 2026
    1.0
    Short-staffed and slow! Spent a half hour waiting just to pick up a package. Too bad a government office can’t do better.
  • SS
    SuperStr8edge
    Feb 19, 2026
    5.0
    My postman eric is the greatest!
  • LC
    Lindsay Crank
    Feb 7, 2026
    3.0
    Update: Called and spoke with a supervisor. He was very understanding and said he would speak to the driver when she returned to find out her reason for not delivering. Surprisingly, he called me back within an hour and explained that the driver didn't feel comfortable driving down our lane because it had a bend in it and she didn't feel like she could back out or have room to turn around. He apologized and offered to send the driver back out the same evening, if I was okay with her leaving my package at the end of the lane. I agreed and finally received my package that evening. Driver does not even attempt to deliver packages and then makes up a reason why package can't be delivered. Latest reason was "access code" needed. There is no gate, it's an open driveway. No code required. Last time the reason was, "no secure location" I live in the country, how hard is it to drive down a driveway and drop a package off?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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