The UPS Store

Reviews

• RT

  Roberto Pereira Turiño

  Jun 15, 2026
  1.0
  El paquete que envié nunca lo pude rastrear, y no llegó en la fecha que me dijeron, no confío en UPS, tengan cuidado!!
• RC

  Robin Chase

  Jun 8, 2026
  1.0
  I paid $89 for next day shipping. The girl literally said, " it is guaranteed by tomorrow at 1pm". Which would've made for a Saturday delivery. It's now Monday, the delivery driver couldn't find the unit number so they marked it as missing and I needed to update the address. So now I have to wait another day for them to try again?! Tell me why I paid for an empty guarantee. My son's medicine is now so late that he's sick so thank you. I'd really like a refund. You should not guarantee things like this.
• BG

  Barb Gretter

  May 27, 2026
  5.0
  I have always been happy with the service at UPS. I am so thankful we have a store in our town and it is so convenient to drop returns off at no charge from Amazon. Representatives have always been kind and helpful.
• TW

  Timera White

  May 6, 2026
  1.0
  On Monday, we visited the store and were informed that the notary was not available. We let staff know we would return the following day. On Tuesday, we came back and made an appointment. During that visit, the notary was rude and informed us that none of the employees would act as a witness, despite the fact that we had clearly indicated in the appointment that a witness would be needed. We then made arrangements to return on Wednesday with our own witnesses, as required. Before leaving Tuesday, we specifically asked the notary for her hours, and she told us she would be available “11–3 or maybe something else depending on when she wanted to leave.” Based on that information, we scheduled another appointment. Today (Wednesday), all three of us took time off work to attend this appointment. When we arrived, the notary was not present. No one contacted us in advance to cancel or reschedule which was odd considering to make an appointment they definitely had the information they needed to contact us. A staff member called the notary while we were there, and we were simply told to come back again tomorrow. This experience has been extremely frustrating and unprofessional. We have now made multiple trips, rearranged our schedules, and taken time off work, only to be met with poor communication, unclear scheduling, and lack of accountability.
• A

  Александра Уидман

  Apr 2, 2026
  1.0
  I had a very frustrating experience at this location. The manager, Simarjeet Sidhu, refused to accept my parcel containing perfume, claiming it is prohibited to ship. However, this information is not clearly published anywhere and seemed to be based solely on her personal interpretation. She took about 30 minutes of my time, was dismissive, and communicated in an unprofessional and disrespectful manner. I expect better knowledge of shipping policies and a more respectful attitude from someone in a managerial position. Overall, this was a disappointing experience and a poor reflection of customer service standards.

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