Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.8
(67 reviews)

Business Details

11600 E Washington St, Indianapolis, IN
46229, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 11600 E Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11600 E Washington St, Indianapolis, IN
46229, United States

Hours

Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday9:00 AM - 3:00 PM
SundayClosed

Reviews

2.8
67 reviews
5 stars
25
4 stars
5
3 stars
2
2 stars
4
1 star
31
  • PH
    Paula Haro
    6 days ago
    1.0
    It's the worst service ever, I sent a package 1 month ago, the lady who attended us was so rude, she didn't explain anything and made me lose a lot of time redoing the things cause She didn't want to explain me well since the beginning, horrible attitude, it's 1 month and the package didn't arrive yet, looks like it's stuck in another country but the office doesn't know where cause their system doesn't show any address so they just delivered a big package in nowhere, so I came back to ask at least which office is the package now so I can call and see what it's happening, the same lady who "helped" with the shipping attended me again, same attitude, she didn't even try to help, her manager I guess help and was more helpful, I couldn't fix anything, 500$ in delivery and they gave me this attention, worst experience, People DON'T WASTE your time or your money, go to another agency or company, they don't care at all.
  • SD
    Slot King Dream
    Apr 5, 2026
    4.0
    Very nice and fast in and out.. service was very good...
  • JU
    Jacqueline Underwood
    Apr 1, 2026
    5.0
    My first time going there very helpful. Very informative.
  • HS
    Heather S
    Nov 29, 2025
    1.0
    I went in on Black Friday to purchase post card stamps and was told they didn't have any, but I could bring the postcards in and mail them at post card rate. I went in with postcards the Saturday after Thanksgiving and they said they can't mail them at postcard rate because they don't have postcard stamps, but they agreed the post card rate is 61 cents. I am pretty sure post offices print mailing labels, and if the employees knew how, they could get the computer to print a post card mailing label. Ridiculous to not be able to post mail at the published rate due to the blatant incompetence of the post office. Also, the Cumberland post office consistently doesn't hold mail correctly; they either don't hold mail at all or don't deliver held mail per the hold mail request. Multiple formal complaints have not resolved this issue. This post office used to provide excellent service but has really gone downhill over the past 3 years.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others