Staples

Reviews

• LK

  Lucy King

  1 day ago
  1.0
  Today I went into Staples to return an Amazon package for my boss and had lots of boxes in my hand so when I walked in I thought that I would just ask the lady that was sitting at the counter (Her name was Julianne) where I should put the boxes and where I could return them because I wasn’t quite sure what they were and I couldn’t really see around the boxes because they were so heavy and big. I asked her where the returns were, and she immediately barked at me “look at the sign!” it caught me a little off guard so I tried looking around the boxes that I was holding to look for the sign and I couldn’t really see the sign so I just asked her again where I could just set them because I couldn’t see the sign and then she barked at me again “The sign is literally in front of Your face!” it caught me a little off guard, so I just kinda looked at her and looked around because I didn’t really know what to do so I ended up just setting them on the counter and explaining to her once I saw the sign that I didn’t know if it was an Amazon package or regular package and I needed to look at my phone and I must’ve said it in an annoyed voice because she immediately backed up and tried to be nice then started to go on a rant how annoying bosses are and how lazy my boss is even though I hadn’t even said anything mean and my boss is my best friend so I was happy to drop off this package, but overall, she definitely ruined my experience at the store and I will not be coming back.
• EL

  Evan Latham

  5 days ago
  1.0
  Went in to purchase an office chair I had already picked out in my head from a prior visit. The assistance I got was rude from the start. I simply asked to see if they had it in stock and was ready to purchase and was rudely met with “you will need to wait.” The person I spoke with, I’ve seen working there for a while. Immediately they complained they were only 1 of 2 people working, yet this person wasn’t helping any other customers. I get short staffed issues, but it was rude in how they talked. Complaining that they couldn’t get it for me and never asked coworkers for help. I even offered to help get the chair from the back room because I was ready,,, that was denied. The whole process was so rude I almost walked out of the store after the first interaction. Chair was in stock, I was ready to buy. Associate didn’t want to help and told me to come back days later…
• KB

  Kellie Brown

  May 11, 2026
  4.0
  Overall experience was excellent. They did not have what I was looking for in the store but I am having it shipped to me.
• BB

  Bobbi

  May 2, 2026
  2.0
  Did an Amazon return and they wouldn't give me any kind of paperwork that proved I returned the items. Said they don't do that anymore.
• BB

  BVGarcia

  Apr 18, 2026
  1.0
  Went in around 9:45 am on a Saturday for some balloons. I waited about 15 mins to get my balloons filled up with helium which I was fined with it. Only 2 guys working, unfortunately, the comment that made my experience worst is the guy filling up my balloons asked me, “when do you need your balloons?” and I told him, now. I'm not sure what kind of answer he was looking for but he preferred to help everyone else walking in, then asking them to wait until he finish with me. He kept stepping away with every customer. Then, told me he was going to add a note on the door that they wouldn't be able to fill up balloons until 11am. Additionally, he was running low on the white ribbon instead of suggesting he was going to check if they had more. He told me to pick another color.

Frequently Asked Questions About Staples