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United States Postal Service

2.6
(186 reviews)

Business Details

407 W Smith Valley Rd, Greenwood, IN
46142, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 407 W Smith Valley Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
407 W Smith Valley Rd, Greenwood, IN
46142, United States

Hours

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

2.6
186 reviews
5 stars
59
4 stars
11
3 stars
6
2 stars
9
1 star
101
  • DR
    Daisy Ramos
    2 days ago
    1.0
    Customer service is horrible. I came here about twice and both experiences were not pleasant at all. A woman up front was extremely rude and had an attitude. Looking at the other reviews I realize it’s not just me who has had this same interaction with this woman. Extremely unprofessional and will not be coming again.
  • LI
    Laura Ibarra
    2 days ago
    1.0
    Please just go to the other USPS. There is always a woman there with a very passive aggressive attitude. She is consistently rude and tries to cover things up. I went today to drop off some packages and showed her a QR code on my phone. I simply asked whether she scanned the code on my phone or the one on the package. I asked in a completely neutral tone and was not rude at all. She responded very aggressively, raised her voice, and said, “Yes, I did. I have to scan that.” I then told her I was only asking a simple question and didn’t understand why she was speaking to me with attitude. She continued yelling and saying other things, so I just said, “That’s crazy,” and walked off. I keep going there because it’s close to my house, but she has always acted this way and constantly has a passive aggressive attitude. It honestly seems like she hates her job. If I ever go there again, I’ll make sure to record the interaction because the way she treats customers is unacceptable. It was clerk: 5 A women of color
  • MJ
    mike jackson
    May 9, 2026
    5.0
    very nice and helpful people
  • BS
    Brittany Smith
    Apr 15, 2026
    1.0
    I went in today wanting to know the process about the digital pictures for passport the Asian lady said no can’t help you I’m doing passport you wait i said i just wanted to know the process she yelled walgreens cvs not here she was already rude to the previous customers before me. I’ll go elsewhere
  • NJ
    Nilmarly Lopez Japa
    Mar 6, 2026
    1.0
    Blond shirt hair old lady employee told someone their mail was stuck because "you didnt know what you are doing... you need someone to sign it over there... you were told the wrong thing... where was this going? So is there already.. you just did it the wrong way" I mean... where are you getting this rude people from? Can someone have some dignity when mailing out something? Do I need to feel like I bring a problem with my existance when I comw to the post office? I just ordered all my boxes, envelopes and stamps... not going back there for nothing. Better go to franklin. They are nice

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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