United States Postal Service

Reviews

• EC

  EJ Cargeaux

  Jul 21, 2026
  2.0
  the ppl here are so nice, my review isn’t about them. but ive had non stop issues w/ packages going missing or just not shipping out until a service request ticket is opened from this location.. i don’t have these same issues when i use Anderson PO. & i rarely have these issues w/ Alexandria. i know USPS funding was cut, so i understand how this impacts everything. but as a small business owner, it’s frustrating how many times i have to file claims for hundreds of dollars & wait weeks to months to get refunded bc my orders seemingly never make it out of fairmount. idk if it’s the way they’re being transported. or it’s the way they’re being filed & stored before pick up.. idk. but it’s been a huge headache. i didn’t use this location for a few months bc of this, but decided to drop a few off here last month. both of those packages are just gone. the last scan was them being dropped off. it’s taken nearly a month to even get USPS to look into it bc they kept closing my service request tickets w/out ever even contacting me. & then a few days ago i got an email saying both packages are gone. that’s $200 worth of products gone. both were shipped in medium sized boxes. labeled properly. dropped off at the same time. the only 2 packages i dropped off there that day. both have vanished. usually i have issues when things get close to the destination. but at least 1/2 the time i ship things out from here, theres issues from the start. so idk whats going on. but i cant imagine im the only person having this issue. again, im not trying to be rude to the employees. i have respect for them. i know they’re just doing their job. they are very kind, hardworking ppl. but bc of these issues, i have to now drive 1hr round trip to anderson just to make sure my packages actually make it to their destination. i’d go to alex but since ive had a few issues in the past w/ them, i just go to anderson bc ive never had a single issues when ive shipped out from there.
• CC

  cruiserscreek

  Apr 21, 2026
  5.0
  Friendly helpful staff
• DC

  Daniel Cole

  May 13, 2024
  1.0
  The Fairmount USPS office is not honoring a refund we were told we would receive. After dropping off a package, my wife and I decided the rates were too expensive, so on the same that we dropped it off, we asked for the package back and a refund. We were told we would receive one, we just had to fill out a form online. Since then, we sought a refund online and called the 800 number, and we were told that we must get a refund from the store, since the store printed the shipping label. I have been to the store several times, and despite leaving my contact information repeatedly, the acting manager is always out of the officer and has never contacted me. I was just informed, after a month, that there was nothing they do for us. Despite never shipping the package, despite being assured that I would receive a refund, the USPS has simply absorbed about 80 dollars leaving me with no recourse. I have found the staff management unhelpful and unprofessional.
• G0

  Gwcoty 071

  Jun 7, 2017
  5.0
  Great place to mail your items.

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