First American Title Insurance Company

Reviews

• IS

  Inderpal Singh

  Oct 18, 2022
  5.0
  Easy and quick took less then 10 minutes to complete signing and everything
• LM

  LUCIFER MORNINGSTAR

  Sep 22, 2022
  1.0
  👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾Worst service worst staff very low knowledge do not appreciate anything worst on timing they made us transfer money same same of closing never seen before any title company would do that. Would not recommend to any of my family or friends never again 👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾
• TS

  Tony Spelde

  Mar 21, 2022
  1.0
  First American do not make use of technology that is now commonplace, which is both inconvenient and insecure. Requiring notarized documents is old fashioned when online identity verification and signing is simpler, cheaper, and equally effective. They use email to transfer documents containing private identity and bank details, which is hard to fathom given the documents themselves have instructions to not use email or other insecure channels. Finally, they mishandled the bank transfer. I will not use First American again.
• GL

  Geoff Lembke

  Oct 15, 2013
  1.0
  In June 2013, First American Title Insurance Company (FATIC) helped me close on a home I was purchasing. FATIC was tasked with checking the title history of the home I was planning to buy and compile all of the paper work required for closing day. During this process, the background check showed no irregularities on the home. Our closing went without a hitch and we became proud owners of a wonderful home. Approximately one month after we closed, I received a bill from my county for back taxes that were unpaid by the previous homeowner. This was a surprise to me, because I was told everything had been paid at closing. Subsequently, I spoke with the county assessor and learned that a tax bill of $3600 was placed against the property prior to me closing taking ownership. This bill was considered public by assessor and should have been visible to anyone looking into the title history of this property. Because I was now the owner of the property, the county assessor told me I was liable for the bill. Having purchased title insurance from FATIC, I felt that I had a legitimate claim that I shouldn’t be held personally liable. According to my Title Insurance policy, I would be covered by Paragraph 8a in their covered risks section. 8) Someone else has a lien on your title, including a: a. lien of real estate taxes or assessment’s imposed on your title by a governmental authority that are due or payable, but unpaid; Their claim division was very unhelpful through out this whole matter. My contacts name was Elsa Theile Fuchs, a Senior Claim Counsel. I received almost no updates over the two-month process and only received a response after I had to contact her supervisor about the lack of communication. Amazingly, I received a denial letter the same day as that conversation. FATIC’s ruling is that this is an issue between me and the previous home owner, even though the bill was issued before I took ownership of the home and was not informed during closing. I would avoid this title company at all costs. It’s obvious now that their title background checks are completely insufficient. The local branch was only helpful in forwarding my claim; they have provided no additional help or explanation on this matter. For a company who puts title insurance in their name, my experience has extremely disappointing.

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