United States Postal Service

Reviews

• PP

  Paige Prendergast

  May 21, 2026
  1.0
  Terrible customer service. I get charged for random things like needing my prepaid envelopes to be “non machinable”. The lady is always unpleasant and rude and acts like she absolutely hates being there and takes it out on her customers. I’ve never had a good interaction here.
• DA

  Dan Alverth

  Feb 22, 2020
  5.0
  Employees are super helpful , suggesting special deals to help me find a better and fast way to sent my mail ,boxes..
• TW

  Trudy W

  Jun 13, 2019
  1.0
  I have had several different problems. A package from Ireland was sent back twice! I was given one notice while I was out of town. I never received a second or final notice. I was told that the delivery person was new. I had my friend send the package to my office. Just now, I signed the form and posted it on my door where I found it. Never left the package, and it is at the PO. Some of the staff are not helpful. No one answers the phone. I am by nature a patient person, but I do not know how to make this situation better.
• TF

  Tanya Frechette

  Jan 2, 2019
  1.0
  The worst post office, I work at the hospital across the street and went there for convenience, biggest mistake ever. First in October I sent 2 money orders out totaling 1550, somehow it never reached the location in Addison I sent to. Secondly I always go to the wheaton post office and when we send out locally it takes no more than 2 days this post office takes 5-7 days!!Lastly I sent 2 xmass gifts 1 on the 12th and the second on the 13 of December, the lady I spoke to told me 6-10 days being the latest it would take to get to destination. One box finally got there on the 28th after leaving Chicago on the 26th, the other box is still not there. Now I call and talk to YOLANDA the supervisor and she says there is nothing they can do, I told her I am gonna call and file a complaint and she said her exact words''go ahead they will send it back to me and I will tell you the same thing'' so I call and make a complaint and say I want my money back well they cant do that on ground, but the lady I spoke to said she will refer it back to the original post office and they will call me back. Yolanda called back on that Monday and she said she does not have the authority to waive that fee which was 24.99 and 39.99 and that she would have to go to her superior, well she did not call back I just reached out to her and said box is still not there and she told me flat out no they could not refund me back, no phonecall to follow up either .By far the most unprofessional customer service and obviously how they treat there customers please do not go to this post office, go to either in wheaton they are the nicest and friendliest, the best!
• RP

  reid du pre

  Dec 21, 2016
  1.0
  ANSWER YOU DAMN PHONE!

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