Staples

Reviews

• IM

  Ian McGhee

  2 days ago
  1.0
  This store is depressing, like visiting a circuit city on their last week. The store is disorganized, the staff is moody and unhelpful, they can’t open on time for the life of them, and the prices are not at all competitive with others. Last week I needed to go to this staples for the first time in a decade to return an Amazon package, and they opened 10 minutes late and were the most ragtag, B team bunch of Saturday employees I’d ever seen. Today we dropped by for balloons, since they’re supposedly integrated with party city. Woman working the counter said balloons were online order only and had an hour wait, so I took my business to Michael’s and got balloons on the spot. Without any desire to be competitive, I hope something more interesting takes this store’s spot.
• ZT

  Zarah & Jake Tilton

  Aug 10, 2026
  1.0
  This location is a complete hot mess. I never seen a store so damn messy that you couldn't walk or find anything! All I wanted to do was recycle a toner cartridge and they made you sign up for some points system.
• WB

  Warren Beatty

  Jul 28, 2026
  5.0
  It's wonderful and helpfuly place!!!
• KH

  K Humble

  Jul 26, 2026
  5.0
  They actually price match with Amazon. I was able to save $50 just by walking in locally rather than ordering on Amazon and waiting a week.
• NP

  Neda Parliaros

  Jul 3, 2026
  1.0
  I had an incredibly disappointing experience with the balloon department at Staples. I placed an order for balloons for my 50th birthday, scheduled for pickup at 2:00 p.m. the following Saturday after placing the order. Even during checkout, I had concerns. The associate seemed unsure of the process, and they didn’t even have balloon weights that matched my balloons. I asked for a refund at that point, but the employee didn’t know how to process one. My husband convinced me we’d find balloon weights elsewhere, so I kept the order. When I returned at my scheduled pickup time, I immediately noticed my balloons hadn’t even been inflated—they weren’t with the other completed pickup orders. I told three different employees I was there for my order, then waited over 20 minutes while they tried unsuccessfully locate a manager. During that entire time, no one could help me, find my order, or process a refund. I eventually left empty-handed. When I called the store afterward, the manager told me they couldn’t issue a refund over the phone and that I would have to return to the store. They offered to inflate the balloons then, but by that point I no longer had time to wait because the balloons were needed for my birthday celebration. The lack of preparation, poor communication, and inability of the staff to resolve a simple issue turned what should have been an easy pickup into a frustrating experience. I wasted a trip, lost valuable time on an important day, and left without the product I had ordered. I won’t be ordering balloons from Staples again. I go back to pick up my balloons and I could see they weren’t inflated and lined up with the other orders. I told 3 different people I was there for my order pickup and waited 20 min and they still couldn’t find the manager or give me a refund. I left and called and the manager couldn’t even get me a refund unless I went back to the store. They offered to process my order but I didn’t have time to wait.