The UPS Store

Reviews

• RL

  Rob L

  Jun 30, 2026
  5.0
  Terrific store. Extremely clean Staff is very professional, efficient and helpful Highly recommend this store for all your needs ; head and shoulders above many other UPS stores I’ve been to
• IS

  Irvina Scott-Harvey

  Jun 26, 2026
  1.0
  Extremely disappointing experience with the UPS Store on 183rd Street. I submitted a printing request and was told it would be handled promptly. Instead, it took three days for someone to inform me that they could not complete the order. When I was finally contacted, I went to the store within an hour to retrieve my original materials, only to be told they had already been shredded. During my conversation at the store, I was informed that no one seemed to know who had destroyed them. But it was revealed that the owner of the franchise called. When I arrived at the store, the owner's son Jalean similarly stated that he did not know who had done it. Yes I received several apologies, however, apologies were not what I needed. I needed timely communication, accountability, and the return of my original property when the order could not be fulfilled. I cannot speak to why my request was handled this way, but the experience left me questioning the level of care and professionalism applied to my order. If your documents are important or difficult to replace, I would strongly encourage confirming document handling procedures before leaving originals with this location.
• SC

  Snooky Callahan

  Jun 12, 2026
  5.0
  Kimberly and her husband both waited on me, so kind and helpful. Resolved a huge problem for me and continued searching until she found and copied my receipt . Kimberly is a kind outstanding person who goes the extra mile to help people. I am so very grateful for all her help. I will always go back to her store for any service they could provide. God Bless them both! Sincerely, D. Callahan
• GJ

  gary jensen

  May 27, 2026
  5.0
  Great service Nice store
• BM

  baroudi malek

  May 22, 2026
  1.0
  Worst ups store in the world Maurice owner super rude

Frequently Asked Questions About The UPS Store