FedEx Ship Center

Reviews

• AA

  Arkadiy A

  Aug 21, 2026
  1.0
  In a phrase: abject incompetence. Do not use FedEx for anything. They failed to deliver an important medication twice during the same day by not adhering to their own stated timelines, or following simple delivery instructions. Multiple customer service calls failed to resolve the issue and they had the feckless audacity to say they tried their best and I should come out to get the package myself. Which I did at the expense of time and care for my family. Just so y'all know what you're dealing with as far as follow through and accountability.
• RS

  Ruan Smit

  Aug 19, 2026
  1.0
  Just holding my package back for no reason. Was suposed to deliver the package on Monday to a cvs holding site. Phoned me to tell me they will deliver on Tuesday before 02:00 pm to my house as it is too big for cvs. crossing thumbs that they feel like delivering my package tomorrow on Thursday. Call centre is a mission to get thru with the ai bot. Nobody at the call centre knows what is going on
• SJ

  Sanja Jurkovic

  Jul 27, 2026
  1.0
  I was dropping off a letter for our real estate closing business and was going to grab some envelopes (because we usually send 5 Fedex letters on average). I grabbed some and when I came to the car, I realized I took only two standard size that they had on display. I came back and asked the female worker if I can have few more standard ones. She told me with a smirk "I saw how many you took already and five is the limit so no, ." I went to my car and brought back 3 plastic and one big envelope, to keep it under 5. Will never ever even use this location again. Staff is very unfriendly and rude.
• MS

  Meghan Smith

  Jul 21, 2026
  5.0
  My favorite FedEx location. Rarely a line.
• SD

  Scott Davis

  Jul 19, 2026
  5.0
  This review is long overdue. The FedEx hub on Howard St. in Skokie is the true definition of 5-stars. ⭐️⭐️⭐️⭐️⭐️ The staff that work here are SO nice and professional, and most importantly, unlike the Post Office, they actually do what they are paid to do and actually care. I’m so bad with remembering names, but I think the 2 dudes are Daniel and Darius, and the lady is Ela. The location has free parking, is easily accessible, is open late until 8:30 pm (5 pm on Sat.) and unlike the Post Office, FedEx always has enough staff, and most importantly, unlike the Post Office, the workers actually care, and don't take your business for granted like most places these days do. I wish I could give this place more than 5-stars, but alas, hopefully 5/5 A+ will suffice. Thank you FedEx for making my life easier. 📦 P.S. I thought FedEx was way more expensive than the Post Office, but I’ve found that is not true. Ask them about the 2-Day Air flat rates. They give you the box for free, and I’ve used these free boxes to send stuff to California via 2-Day Air (not Ground) for less than $14!!!

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