Founded in 1871, our company started with one man, Carl Heinrich Hellmann, using a horse-drawn cart to deliver parcels in and around the town of Osnabrueck, northern Germany. Four generations later, Carl's great-grandchildren, Jost and Klaus, own and run the company with a worldwide network of 19,300 people in 443 branches in 157 countries.Territory:IllinoisMichiganMissouriFacility Features:Office sq. ft. - 12,232Warehouse sq. ft. - 89,778Cooler sq. ft. - NADocks - 31Ramp - 2Scale Kg. - 5,000Security:24 HR SurveillanceCageCCTVMotion DetectorsFenced YardCertifications/Compliance:Bonded CFSCCFSC-TPATHAZMATISO 9001OSHA
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.