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USPS self-service kiosk
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United States Postal Service

2.5
(90 reviews)

Business Details

2600 Oak St, Saint Charles, IL
60175, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2600 Oak St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2600 Oak St, Saint Charles, IL
60175, United States

Hours

Monday8:00 AM - 5:30 PM
Tuesday8:00 AM - 5:30 PM
Wednesday8:00 AM - 5:30 PM
Thursday8:00 AM - 5:30 PM
Friday8:00 AM - 5:30 PM
Saturday8:00 AM - 2:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.5
90 reviews
5 stars
28
4 stars
5
3 stars
0
2 stars
6
1 star
51
  • SB
    Sonny Battaglia
    Sep 24, 2026
    1.0
    Horrendous customer service experience. I needed a new passport and went in with my papers, got told I needed my birth certificate, got that and everything went fine. But, while being told I needed to get my birth certificate, the guy at the counter tried to persuade me into scheduling a different appointment or going to another location that didn’t need appointments since the passport appointments were only 15 minutes long and he doubted I could make it back in time, not to mention the fact I was there early for my appointment and he still talked to me. Then, once I drove back with my birth certificate, he had all the time in the world to chat with the customer in front of me while I stood there watching the minutes pass into my appointment time which he cared so much about before. He finally completed the passport papers with his nonexistent customer service skills and THEN HE HAS THE AUDACITY TO BE PUSHY ABOUT TAKING THE SURVEY AT THE BOTTOM OF THE RECEIPT!!! GIVE ME A BREAK, TRY HAVING GOOD CUSTOMER SERVICE SKILLS! It’s like they’re desperate to be as inconvenient as possible and disinterested in what you came there for and they try their best to avoid doing anything involving actual work. I’m glad I rarely have business at the post office because THIS PLACE SUCKS!
  • RS
    Roberto Sarellano
    Sep 11, 2026
    5.0
    Talk to jimmy,excellent guy very helpful
  • EH
    Erion Hasa
    Aug 22, 2026
    5.0
    My experience at this USPS has been great. The personnel is very kind and always willing to help.
  • CF
    Cynthia Funegard
    Aug 19, 2026
    2.0
    I'm sure they try hard but so often everybody seems so disinterested and dismissive and sometimes even a bit hostile. The lines can be indescribable at times. We always dread going there.
  • JM
    Jason Monroe Mossburg
    Jul 21, 2026
    1.0
    Our usual mail delivery people are great but the folks working the desk in this facility basically refuse to help. Went to pickup a package, they looked for maybe 30 seconds and then declared that they couldn’t find it and that I’d just have to come back another day.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified October 11, 2026Yext Knowledge Graph
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