Brand Certified
United States Postal Service
2.3(61 reviews)
Certified by United States Postal Service • Aug 30, 2026
Business Details
9507 W Higgins Rd, Rosemont, IL
60018, United States
Certified by United States Postal Service • Aug 30, 2026
(800) 275-8777
Certified by United States Postal Service • Aug 30, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Aug 30, 2026
About
Certified by United States Postal Service • Aug 30, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 9507 W Higgins Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Aug 30, 2026
Hours
Certified by United States Postal Service • Aug 30, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Products & Services
1 list · 17 items
Explore offerings from United States Postal Service on 9507 W Higgins Rd in Rosemont, with popular services available at this location.
Reviews
2.3
61 reviews
5 stars
17
4 stars
2
3 stars0
2 stars
3
1 star
39
- JPJim pafthAug 18, 20261.0Terrible customer service experience at this USPS location. From the moment I walked in, the employee was extremely unwelcoming. I said hello twice and received no greeting or acknowledgment back. I came in simply because I had already paid for a USPS shipping label, but the label was giving an error when scanned. I wasn't asking for anything unreasonable—I just wanted to understand what was wrong with the label and why the package couldn't be shipped. Instead of explaining the problem or trying to help me find a solution, the employee spoke to me with a rude, aggressive, and dismissive attitude. It genuinely felt like she did not care about helping or even explaining what the issue was. I understand that everyone can have a bad day, but when you're working with customers, basic respect and communication should still be expected. I left without a clear explanation and feeling completely disrespected. This was one of the worst customer service experiences I've had. If you encounter this employee, I would personally recommend asking someone else for assistance. USPS should expect better customer service from employees representing them.
- GGgulalek gulalekJul 6, 20261.0The lady was so rude. The worst customer service in the USA. Visit time 2:41 pm
- MPMICHELLE PARKERJun 16, 20261.0Rudest workers inside I've ever dealt with. They have zero customer service
- TMTyty MatJun 15, 20261.0I had a terrible experience 😡😡at this location in and will never go back. The lady working at the front desk was incredibly rude, unprofessional, and had a horrible attitude. 😡😡She was busy talking on her personal phone the entire time and completely ignored me. . Customer service here is non-existent. If you need to mail something or get actual help, avoid this place and find another location. Extremely disappointing. She seriously needs to learn how to be nice and how to treat people with basic respect. Someone needs to remind her that this is not her personal post office. She is there to do a job and help customers, not stand around on her phone being rude. Avoid this place at all costs.😡😡
- SKStanislav KolisnykMay 29, 20261.0The worst post office ever—the staff wasn't friendly, and they couldn't help me print a shipping label
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 9507 W Higgins Rd offer?
This location offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Postal Service location?
Yes, this Post Office accepts first-time passport applications and photo services by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, appointments are required for most passport services and can be scheduled online; limited walk-in hours may be available.
What are the business hours of the United States Postal Service at 9507 W Higgins Rd?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person; online rental is available via the USPS website, and you'll complete setup in person.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check locally.
Are there nearby places where I can grab food after visiting the Post Office?
Yes, nearby options include Subway, Starbucks, Moretti's Italian Restaurant, Taco Bell, Cilantro Taco Grill, Ram Restaurant & Brewery, and Stan's Donuts and Coffee.
Where can I find nearby lodging if I need to stay overnight near the Post Office?
Hampton Inn & Suites Rosemont Chicago O'Hare is a nearby hotel that offers convenient lodging options.
Are there nearby shops where I can purchase clothing close to the Post Office?
Yes, nearby clothing stores include Versace and Brunello Cucinelli, offering men's and women's fashion.
What other services are available near the Post Office if I need cleaning or spa treatments?
Nearby, you can find Rosemont Magic Touch Cleaners for laundry and Bless Massage And Spa for massage therapy.
Brand Certified Facts from United States Postal Service
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