Staples

Reviews

• MA

  MELODY Adeniyi

  2 days ago
  2.0
  I am writing to express my concern regarding my recent experiences at my neighborhood Staples location. On multiple occasions, I have tried to complete print and business service orders, but the location appeared to be understaffed and unable to meet the quoted turnaround times. As a result, I have had to take my business to FedEx in order to get my materials completed on time. I understand staffing challenges can happen, but it is frustrating to be given quoted timeframes that cannot be upheld. As a business customer, I rely on accurate timelines and dependable service. Thank you, Melody
• MM

  Mushfiq Milan

  May 9, 2026
  1.0
  Be highly cautious when using this location for Amazon returns. I dropped off a return here on April 29, and their Amazon system was completely down. Instead of following a proper contingency procedure, the associate simply pointed to a handwritten "Amazon System Down" sign, took my package, and provided zero receipt or tracking proof. Because they failed to scan the item or provide a paper trail, Amazon kept my return status stuck on "Waiting for drop off." I had to spend an hour escalating the issue with Amazon Support, providing GPS logs and photos of their handwritten sign just to force a manual refund. Management needs to address this immediately. If the system is down, employees must be trained to either refuse the package or provide a manual receipt. Taking expensive items without providing proof of drop-off leaves the customer entirely liable for Staples' technical failures. Avoid doing returns here.
• JH

  JAMISON HUDEK

  Apr 27, 2026
  4.0
  This place is a really good place for school items and fun chairs and desks and also needohs
• SL

  S L

  Apr 26, 2026
  5.0
  I had a wonderful experience using the printing service for the first time. The jobs were done perfectly and Tanya, Townsend and Isaac were extremely kind and helpful. Would highly recommend!!
• AA

  Alexa Albrecht

  Apr 8, 2026
  2.0
  This store has a very odd feel for a Staples. The shelves were not neatly organized and it looked like a lot of things were out of stock. The back of the store was filled with large bins of random very strange half opened packages of clothes and home goods and I don’t know what… like disorganized Goodwill store? I had never seen anything like this at a Staples.

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