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USPS self-service kiosk
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United States Postal Service

3.5
(51 reviews)

Business Details

401 William St, River Forest, IL
60305, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 401 William St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
401 William St, River Forest, IL
60305, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Products & Services

1 list · 26 items

Explore offerings from United States Postal Service on 401 William St in River Forest, with popular services available at this location.

USPS Services

26 items

Services

BIOIPPB
BURIALFLAGS
BUSINESS
CALLREFERRAL
CARRIER
CARRIERCALLREFERRAL
DELIVERYUNIT
DUCKSTAMPS
FACTERMINALTYPERSS
GIFTCARDS
GREETINGCARDS
GXG
LASTCOLLECTION
LBRORETAIL
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE

Reviews

3.5
51 reviews
5 stars
26
4 stars
3
3 stars
4
2 stars
4
1 star
14
  • SD
    Space Doggy
    Aug 18, 2026
    2.0
    Beautiful building but they have a SINGULAR worker. Not their fault though its the states for not providing them help.
  • MA
    Molly Austin
    Jun 11, 2026
    2.0
    The rudest customer service I have ever experienced at a post office. They act like customers are an inconvenience. Will not be returning unless I absolutely have to.
  • DM
    D' M
    May 6, 2026
    1.0
    Incredibly rude & creepy front desk clerk. Consistently damaged & mishandled mail
  • PG
    Paulo Guzmán Guillén
    May 1, 2026
    1.0
    **Unprofessional staff and zero management oversight** I’ve had two terrible experiences at this location and will not be coming back. My first visit was about a month ago. I arrived at 5:02 PM and the doors were wide open with the office looking completely empty and unsupervised. Since it was open, I walked in, yet the clerk treated me with total hostility, complaining that he "had to leave at 5:00." If the branch is closed, the doors should be locked; you cannot leave an office open and unattended, then be rude to customers for entering. Today, May 1st, was even worse. I was trying to transfer funds on my phone to complete a payment, and the clerk—Paul, according to his nametag—started yelling at me. He demanded my "full attention" in a very aggressive and disrespectful tone, making it impossible for me to concentrate on my banking. It eventually turned into a shouting match because of his refusal to be patient or professional. When I asked for his name, he refused to give it to me. It is deeply concerning that an employee feels comfortable screaming at customers and withholding his identity. Where is the manager? This employee clearly works without any supervision and has no regard for basic customer service. Truly a disappointing and stressful experience. Avoid this place at all costs.
  • EM
    Eloise Meloni
    May 15, 2024
    5.0
    This morning a nice lady opened the door for me when it was closed, and she stamped the envelope instead of asking me to come back after an hour. Thank you so much 😊

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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