Brand Certified
United States Postal Service
3.5(50 reviews)
Certified by United States Postal Service • Jul 05, 2026
Business Details
401 William St, River Forest, IL
60305, United States
Certified by United States Postal Service • Jul 05, 2026
(800) 275-8777
Certified by United States Postal Service • Jul 05, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Jul 05, 2026
About
Certified by United States Postal Service • Jul 05, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 401 William St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Jul 05, 2026
Hours
Certified by United States Postal Service • Jul 05, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed
Products & Services
1 list · 26 items
Explore offerings from United States Postal Service on 401 William St in River Forest, with popular services available at this location.
Reviews
3.5
50 reviews
5 stars
26
4 stars
3
3 stars
4
2 stars
3
1 star
14
- MAMolly AustinJun 11, 20262.0The rudest customer service I have ever experienced at a post office. They act like customers are an inconvenience. Will not be returning unless I absolutely have to.
- DMD' MMay 6, 20261.0Incredibly rude & creepy front desk clerk. Consistently damaged & mishandled mail
- PGPaulo Guzmán GuillénMay 1, 20261.0**Unprofessional staff and zero management oversight** I’ve had two terrible experiences at this location and will not be coming back. My first visit was about a month ago. I arrived at 5:02 PM and the doors were wide open with the office looking completely empty and unsupervised. Since it was open, I walked in, yet the clerk treated me with total hostility, complaining that he "had to leave at 5:00." If the branch is closed, the doors should be locked; you cannot leave an office open and unattended, then be rude to customers for entering. Today, May 1st, was even worse. I was trying to transfer funds on my phone to complete a payment, and the clerk—Paul, according to his nametag—started yelling at me. He demanded my "full attention" in a very aggressive and disrespectful tone, making it impossible for me to concentrate on my banking. It eventually turned into a shouting match because of his refusal to be patient or professional. When I asked for his name, he refused to give it to me. It is deeply concerning that an employee feels comfortable screaming at customers and withholding his identity. Where is the manager? This employee clearly works without any supervision and has no regard for basic customer service. Truly a disappointing and stressful experience. Avoid this place at all costs.
- ERErick RosalesFeb 26, 20265.0I’ve never had an issue there, I would come back if I could
- LMLibcel MercadoJan 15, 20263.0Edit: two star increase because the staff is very nice and took time to search for the missing mail. It’s still missing though. They are constantly losing my mail or delivering it to the wrong address. A couple months ago they lost my daughter’s passport, and recently they lost my daughter’s state ID. Tracking for each state the mail was delivered but neither have arrived and yes her name is on the mailbox. These are both important pieces of documentation and identity that the postal workers are handling carelessly. This is completely unacceptable.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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