The UPS Store

Reviews

• VS

  Victor Eduardo Nicanor Sanchez

  Mar 28, 2026
  1.0
  I’ve been to this location three different times, and each time the experience has been disappointing. First, I was told shipping to Mexico is difficult and unreliable, with no alternatives offered. The second time, I was only given the most expensive option (Worldwide Express), without being informed of other options. Today, I completed everything through the app, which says to simply present the code in-store. However, I was told their system couldn’t print the label and that I needed to do it myself and come back with it already printed, without any real assistance or guidance. Overall, the staff seems unwilling to help or guide customers. I expected a shipping store to make the process easier, not more frustrating.
• A

  ᗰคгรєlค ᗰ.

  Feb 13, 2026
  5.0
  This was the closest UPS to me since the wind of East Peoria closed. It was my first time coming here and I literally had 5 minutes to get to the store before it closed and somehow I surprisingly made it! I'm thankful that they were still open when I got there and I even thanked him for not closing early. I was in and out like a flash. Thankful for stores like this and great customer service!
• DA

  Diane A

  Oct 12, 2018
  5.0
  Shipped my Mom's china & crystal across the country with the packaging help from this store. All arrived without a chip or scratch, on time and as promised. Thank you so much!

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