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United States Postal Service

1.7
(166 reviews)

Business Details

9500 W 144th Pl, Orland Park, IL
60462, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9500 W 144th Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9500 W 144th Pl, Orland Park, IL
60462, United States

Hours

Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday8:30 AM - 3:00 PM
SundayClosed

Reviews

1.7
166 reviews
5 stars
23
4 stars
5
3 stars
3
2 stars
3
1 star
132
  • SN
    saji nael
    May 8, 2026
    1.0
    The employees are rude
  • JJ
    Jamal John
    May 6, 2026
    1.0
    Terrible experience, Ty is a terrible clerk and worker . Very disrespectful and arrogant . Aggressive and obviously hates her job and maybe life too who knows , apart from the terrible experience I endured with her I seen her treat 3 other customers with nothing but disrespect and an attitude . I went to obtain a new passport for my newborn daughter. Arrived there on time, but there was a long line I had checked in with a lady that was sitting behind some kind of desk/office,but there was only one clerk (Ty) working. By the time I got to the clerk, it was 15 minutes after my appointment. She told me that I had missed my appointment. I explained to her that I had checked in earlier, but because she was so busy I decided to wait in line respectfully. After that, she got very disrespectful and told me that I was a liar and asked me to leave or she will call the police. As you guys can imagine it was very embarrassing and very disrespectful and draining. I felt belittled and disrespected. I decided to not leave and I stepped a little bit to the side and asked to speak to a supervisor, the supervisor took about 10 minutes to come out and when he did come out, he was very respectful ano listen to my side of the story and went and confirmed with the first lady that I had checked in with that I did actually check in and I did the right thing. He apologized and told me to wait just a little bit while he went over and spoke to the employee to tell her that she needs to serve me because I did not do anything wrong. However, she still refused and told her Supervisor no I will not serve him, he can wait till 4 PM to the other employee gets in and she can serve him.
  • JW
    Justice The Lone Wolf
    May 3, 2026
    1.0
    Bad service, they can't find my items every time i go there, even though i give a tracking number...
  • MM
    Mark Malinowski
    Feb 18, 2026
    1.0
    Worst ever. I waited for a long time. The line stayed long, people behind me were walking out. The service here solidifies the need for email and independent shipping like UPS, FEDEX, and others. I'm just grateful this wasn't an urgent care.
  • OO
    Oluyemi Adeagbo (Olumighty)
    Feb 11, 2026
    1.0
    An empty package without my phone was delivered by a postmaster from this post office. I reported to the supervisor but he was unable to help me retrieve my phone. It was a very bad experience.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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