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USPS self-service kiosk
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United States Postal Service

2.9
(129 reviews)

Business Details

1111 S Lincoln Ave, O Fallon, IL
62269, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1111 S Lincoln Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1111 S Lincoln Ave, O Fallon, IL
62269, United States

Hours

Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday9:00 AM - 4:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.9
129 reviews
5 stars
47
4 stars
10
3 stars
10
2 stars
3
1 star
59
  • JY
    Jasmine Y
    4 days ago
    1.0
    Rude!!!
  • EO
    Eb onee
    Sep 5, 2026
    1.0
    Rude and lazy!
  • NW
    Nicole Wheatley
    Aug 29, 2026
    1.0
    I will never use USPS again. Pay more and go to fed ex or UPS. This govt dept is a useless drain on taxpayers…they take your money and maybe your package will make it, maybe not. I wish I had a guaranteed job and pension where I could not do my job and never get fired, and get a fully funded pension forever by taxpayers. These employees are so smart here they don’t understand they are a public servant work for the taxpayers. And when you try to get help finding your mail, good luck….
  • DJ
    Daisy Jackson
    Jul 3, 2026
    1.0
    I went to drop a package off. Taylor told me I had to leave because I had a dog and the dog could not be in there. I stated that it was a service dog. Taylor asked if it had service tags on it. I replied yes Taylor was like make sure it doesn’t bite anyone. Taylor just kept coming after me with comment after comment. Taylor left counter and I had a pleasant chat with the two ladies behind me about my service dog. My turn at the counter I told the lady behind me to go ahead I was waiting on the gentleman to wait on me. Taylor had to make another disrespectful comment toward me. Then she made another comment toward me I was like just drop it. By now I’m upset with her comments and my voice got loud. She told me I had to leave or she’d call the cops. I was like call the cops and went to depart. I asked her her name and she showed me her badge. When I lend in to see it Taylor stated stay away from me. I was on my way out and Taylor was still talking shit about me. I’m a Disabled US Army Vet of 32 years and I have a service dog (Mocha) who has been with me for over 3 years. I don’t appreciate the customer service I received here for an unprofessional postal worker Service dog are allowed in the building and has been here a number of time and never had a problem till today. Went to mail a package today 9 July 2026 @1228. A gentleman named Cleveland waited on me and my service dog Mocha. Cleveland has waited on several times in the past. He is nothing but professional and pleasant. Thank you Cleveland for an amazing experience today mailing my package
  • SS
    Sam
    Jun 18, 2026
    1.0
    post office seems to go out of its way to make things inconvenient. For example, I couldn't purchase a gift card unless I paid with cash or inserted a debit card. In a time when most businesses accept Apple Pay and other contactless payment options, that was incredibly frustrating. Beyond that, the customer service is consistently disappointing. The staff often come across as rude and unhelpful, and every visit leaves me feeling uncomfortable and unwelcome. Going to the post office shouldn't be a stressful experience, but unfortunately, that's how it feels every time I have to come here. I hope management takes steps to improve both the customer experience and the attitude toward customers.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 27, 2026Yext Knowledge Graph
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