United States Postal Service

Reviews

• EM

  Eskimo Matt

  3 days ago
  2.0
  I’ve had packages get lost. Not sure where the fault lies. I don’t like the drop box as it makes me feel like my package might be hit with a much heavier package. Front desk Staff is generally pretty helpful to the extent that can be. But i don’t have confidence with the execution of the back of the house operators.
• JJ

  Jessica Chessare (JC)

  Sep 19, 2026
  5.0
  Robin was extremely quick, and helped me ship my first box of love out! Thank you Robin, you’re helping me change lives
• EL

  Eegii LFC

  Sep 17, 2026
  1.0
  Worst place ever. A black woman in the front never sent my priority mail because I gave her unsatisfactory review. My priority mail was shown delivered but inside was empty. She took documents out of the mail.
• AS

  Amir Shahvary

  Sep 16, 2026
  1.0
  Horrible post office location. Staff is mostly unprofessional, Supervisor looked high, slurred her words, could barely use her words and was irritated for having to do her job to figure out an issue with an International package that was looping in the system. Utter incompetency. Would give it 0 starts if I could. Save your sanity and go somewhere else if you must use USPS.
• PW

  Phyllis Y. W.

  Sep 3, 2026
  5.0
  Overall, my experience with this Post Office has been excellent. My daughter and I recently applied for our passport books here, and the process was smooth, comfortable, and efficient. Antoinette stepped in to assist us while the regular passport clerk was helping another customer, and she was wonderful—friendly, knowledgeable, and so personable that she made us feel like we were being helped by a good friend or neighbor. Having grown up in New York City and lived in several states along the East Coast and down to Florida, I can honestly say this is one of the best Post Offices I have experienced. I have never had a problem coming here, getting what I need done, and leaving satisfied. The employees are consistently working and moving, they know their jobs, and I especially appreciate that they actually interact with customers, laugh, joke, and seem to enjoy working together. There are only a few areas I believe could improve the experience: better air conditioning, especially during hot summer days and heat waves; a small bench or seating area for seniors and customers with mobility limitations; and better staffing coverage during peak hours, particularly lunchtime and after work. Like many Post Offices, breaks and lunches sometimes happen during the very hours when customers need the most clerks available. Having additional coverage during those times could help keep the lines moving even faster. Other than that, this team deserves recognition. And while I’m sure some customers have had less-than-perfect experiences, after reading some of the reviews, I have to say, with a little humor, that I think we may be a bit spoiled here in the Chicagoland area! You have Post Offices that stay open late and even locations open seven days a week. Coming from the East Coast, I had never heard of such a thing! Sometimes you don’t realize how good you have it until you’ve experienced the difference elsewhere.

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