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USPS self-service kiosk
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United States Postal Service

3.2
(103 reviews)

Business Details

3075 Book Rd, Naperville, IL
60564, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3075 Book Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3075 Book Rd, Naperville, IL
60564, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

3.2
103 reviews
5 stars
50
4 stars
5
3 stars
3
2 stars
2
1 star
43
  • MP
    Monica Patel
    Aug 22, 2026
    1.0
    I booked an appointment for my daughter’s passport at this location. We arrived 4 minutes after our appointment time and there were others being attended to when we entered the building. About 8 minutes after our appointment time one of the workers called us up. They told me we needed to reschedule our appointment because we were late. They said we had a 5 minute grace period. I explained we arrived within the 5 minute grace period but there was a line. They would not budge. They said we arrived after it. The 5 minute grace period is absurd and needs to be changed to 10 or 15 minutes to align with the grace period that is allowed at many other businesses. If the appointment was for myself I would have been there 15 minutes before the time. However, as it was for my 4 year old, I had to get her ready and also make sure my husband and 7 year old were ready. Other parents can probably sympathize that it is very hard to get everyone ready and out the door. Harder still when one parent has to carry all the load with completing the form, making the appointment, getting the passport photo and documents and then also needing to get everyone ready and out the door. I was nearly in tears when after all of that we were turned away. Please do better!
  • CH
    Carly Hess
    Jun 23, 2026
    1.0
    Please see all the reviews of the passport appointments below. We had the exact same experience and have nothing to add except maybe the consideration that this branch no longer offer passport services
  • AB
    Adan Barrios
    Jun 5, 2026
    1.0
    Terrible post office. They don’t scan packages you drop off until 2 days later.
  • BK
    Brit K
    May 29, 2026
    1.0
    I got married and changed my name with Social Security after waiting a month and a half for my appointment. My new card was FINALLY going to be delivered on 5/23/2026 per USPS Informed Delivery. It still has not come. I have a DMV appointment coming up to change my drivers license that I now have to cancel because the incompetent United States Postal Service has lost my SSN card. I can’t login to the SSA website to request a new card online because despite having a verified account, the website is saying my information cannot be verified. Now I have to wait until JULY for an appointment at Social Security just to get a new card and then wait god knows how long until I can get another DMV appointment. All because USPS lost my mail. Thank you SO MUCH for being so awful at your job. I also really appreciate that you’ve now put me at risk of identity theft since no one can tell me where my card is.
  • MH
    Matthew Heston
    May 27, 2026
    1.0
    Deeply unfriendly, rude, and incompetent. Drive out of your way to not go to this branch.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified October 04, 2026Yext Knowledge Graph
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