Certified by United States Postal Service • May 17, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9114 Waukegan Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Certified by United States Postal Service • May 17, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 1:00 PM
SundayClosed
Reviews
1.8
154 reviews
5 stars
28
4 stars2
3 stars1
2 stars
3
1 star
120
AK
Art Kalina
May 13, 2026
1.0
Terrible customer service. Not helpful in matters of mailing parcels or letters — not their field of expertise
MM
Mermaid24
Apr 30, 2026
1.0
I’ve been coming here for few times and I decided to put this review now because I’ve experienced the same attitude from the front desk guy every time. He seems like he hates his job and doesn’t have any customer service skills. He always seems to be bothered when asked I asked questions such as those regarding shipping and passport renewal. I’m not sure how their Human Resource staff handles customers’ complaints but one of the main and simplest job requirements for a front desk job is to have customer service skills and if that’s not provided by the same employee then that says a lot about the culture and standards of their hiring practices.
AA
Abraham
Feb 23, 2026
1.0
Personel is very unprofessional here. Big guy with the glasses is very rude.
MB
Mohammad Beig
Feb 21, 2026
1.0
I had a scheduled appointment for my passport renewal, but it was cancelled just 20 minutes beforehand because no agent was available. This was extremely inconvenient. In addition, the staff were rude and unprofessional when communicating the cancellation. I expect better planning and customer service for confirmed appointments.
LS
Lana Smith
Feb 18, 2026
1.0
The experience was terrible. Will never go back to this one. Normally I check reviews before I go anywhere unfortunately I didn’t check the reviews for this post office and it was a nightmare. The desk guy clearly hates his job and everybody who comes through the door. I just hope my mail gets where it belongs and I’m really uncomfortable that I had anything mailed there. Now I have to be on pins and needles hoping my mail actually gets delivered where it belongs. What is the world coming to when you can’t trust your local Post Office.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Morton Grove?
The United States Postal Service is located at 9114 Waukegan Rd, Morton Grove, IL 60053.
What are the operating hours of this USPS location?
This USPS location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 1:00 PM, and closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this USPS?
Yes, most passport services require an appointment scheduled via the online scheduler, though limited walk-in hours are available at select locations.
How much does a passport photo cost at the USPS?
The fee for a passport photo at USPS is currently $15.
Can I rent a PO Box at this Post Office, and how do I do it?
Yes, you can reserve a PO Box online at the USPS website and complete your setup in person at this Post Office.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this Post Office for specific lobby hours.
What nearby places can help me find or visit the USPS at 9114 Waukegan Rd?
Nearby landmarks include the Super 8 hotel and several car washes like Everclean Car Wash and Platinum Car Wash, which can assist in locating the Post Office or provide services before or after your visit.
Are there places nearby where I can get a quick meal or coffee around this Post Office?
Yes, Café 44, a nearby coffee shop and smoothie bar, is close to this USPS location, convenient for grabbing refreshments before or after your visit.
What other services or businesses are close to the United States Postal Service at 9114 Waukegan Rd?
Nearby services include insurance agencies like Public Insurance Agency and State Farm - The Matt Mitchell Agency, beauty salons such as Ambiance Salon, and healthcare providers like Morton Grove Dental Associates and Advanced Primary Care.
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