Vibrant HQ is the headquarters building for all things Vibrant: our staff, our coffeehouse, and our branch, located at the front of the building.
Our branch here at HQ features ITM's, the newest, fastest, and easiest way to bank.
An ITM can perform all the functions of a Vibrant ATM—cash withdrawals, balance inquiries, and deposits—24 hours a day.
During regular business hours, however, an ITM can do a whole lot more. Because you can connect via video with a teller from an ITM, you can perform nearly all the same tasks you'd ordinarily visit a branch to do, from getting a replacement debit card to opening a high-yield checking, savings or CD. You can also go online to get started!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.