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USPS self-service kiosk
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United States Postal Service

2.1
(10 reviews)

Business Details

549 Madison Ave, Madison, IL
62060, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 549 Madison Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
549 Madison Ave, Madison, IL
62060, United States

Hours

Monday9:00 AM - 11:00 AM12:30 PM - 4:30 PM
Tuesday9:00 AM - 11:00 AM12:30 PM - 4:30 PM
Wednesday9:00 AM - 11:00 AM12:30 PM - 4:30 PM
Thursday9:00 AM - 11:00 AM12:30 PM - 4:30 PM
Friday9:00 AM - 11:00 AM12:30 PM - 4:30 PM
Saturday9:00 AM - 11:00 AM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.1
10 reviews
5 stars
2
4 stars
0
3 stars
1
2 stars
1
1 star
6
  • ET
    Empress Tammy
    Jul 20, 2026
    1.0
    Customer service is no good
  • AA
    Andrea
    Jul 16, 2025
    1.0
    I got into the post office at ten forty.Because it says they close at eleven I go in for 4 minutes. It's 10:44, now I stand there. I yelled to the back. I've opened and closed the door several times because that the door has a bell on it. Someone finally after about 7 minutes. I guess they don't have a uniform because the guy comes out. Do-rag over his dreads. Gray sweatpants falling off of his butt, so now federal workers don't have uniform and every Post Office. I've gone into there. They were wearing a uniform. This was utterly horrible, trying to mail one package with the horrible service.
  • TG
    Tina Goben
    Dec 2, 2018
    1.0
    I was supposed to receive a package from Avon last week. An Avon representative stated it was tracked to my door step and my mother in law was here all day. Not even a mailman walked by all day. I attempted to call and it stated my hold time was 2 hrs. I work from 8 to 5, M-F so how am I supposed to be on the phone 2 hours. Finally I tried stopping in on Saturday morning at 10:00 am and to my surprise the doors were lock and hours of service on the door states they close at 11:00 am. USPS this may be why so many customers opt for ups or fedex. I would still like to know where my Avon package is. Sincerely Your Customer and Neighbor Tina Goben

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 27, 2026Yext Knowledge Graph
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