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United States Postal Service

2.7
(117 reviews)

Business Details

380 E Saint Charles Rd, Lombard, IL
60148, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 380 E Saint Charles Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
380 E Saint Charles Rd, Lombard, IL
60148, United States

Hours

Monday8:30 AM - 6:30 PM
Tuesday8:30 AM - 6:30 PM
Wednesday8:30 AM - 6:30 PM
Thursday8:30 AM - 6:30 PM
Friday8:30 AM - 6:30 PM
Saturday9:00 AM - 4:00 PM
SundayClosed

Reviews

2.7
117 reviews
5 stars
36
4 stars
13
3 stars
3
2 stars
6
1 star
59
  • BG
    Bonnie Gerdes
    Feb 21, 2026
    1.0
    Not just this office but almost all are useless....you cannot call anyone at an office...you must call an 800 number that takes you around and around for nothing. DeJoy ruined the little bit that was left. Put DeJoy in De Jail
  • PI
    Pablo Carlos Jr the IV
    Feb 17, 2026
    1.0
    Freaking attitude even from a grandma 😆. Nobody wants to answer your questions.
  • JF
    Joni Ferneau
    Feb 13, 2026
    5.0
    The workers there are always so helpful. One if the better post offices I've visited.
  • AM
    Adelle Matlia
    Jan 28, 2019
    1.0
    SHUT DOWN THIS OFFICE OR REPLACE MOST OF THE EMPLOYEES INCLUDING THEIR MANAGEMENT STAFF since they have no eyes to see all these bad reviews and feedback and reflect! I no longer see the one and only great mailman they had. None of the good employees work at this facility anymore. What is going on? CARELESS, HORRIBLE SERVICE!! Why do customers have to wait sooo long until someone decides to show up at the counters and "serve" you with a long face as if you owe them something. They drag their feet and give the dirty look because you ruined their fun time. These employees think that they will just sit and barely do a thing while they wait to collect their checks. Well, no one works for fun but money doesn't come easy and you need to earn it by working hard. There is no reason for you to give people attitude while you are only expected to do your job and whatever you are requested to do is within your job description!!! What part don't you get? Next time I will publish names of the employees that offer poor service and attitude and obviously don't want to work. Lastly, why do I notice discrimination?! Lately, almost every USPS branch around the area only hires Afro-Americans! No other races are good for the job or maybe they don't meet the requirements?
  • LC
    LeA Christoffel
    Mar 25, 2014
    1.0
    Mail carriers always deliver the wrong mail to our home and/or our mail to someone else. I had better service in Chicago to be honest. They never bother ringing the doorbell or knocking when delivering a package either.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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