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United States Postal Service

2.3
(137 reviews)

Business Details

25 Telser Rd, Lake Zurich, IL
60047, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 25 Telser Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
25 Telser Rd, Lake Zurich, IL
60047, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

2.3
137 reviews
5 stars
33
4 stars
11
3 stars
6
2 stars
3
1 star
84
  • CC
    CC
    May 1, 2026
    1.0
    Malik needs to go thru Customer Service Soft Skills training. I am a manager in Customer Service and this man is pure evil. Upon reviewing the several (over 50 reviews) I see on Maliks poor performance, I am shocked to see he still has a job. I was treated like a child and the error that occurred was caused by him on a previous visit. He did not want to take accountability which ultimately cost me another $14 dollars. The money is not the issue, it is the attitude, condescending tones, accountability, and non-apolagetic Customer Service he presents. This man needs a write up and training. I would never allow one of my employees to treat customers like he does. Now, Jerome on the other hand, ispleasant, professional, thorough, and adheres to superb Customer Service skills. I have always received great service from Jerome. I feel sorry for him having to cover up for Malik. Give Jerome a raise.
  • DB
    Dan B
    Apr 27, 2026
    4.0
    The Agents were attentive and efficient.
  • AB
    Ariunzul Batbayar
    Mar 2, 2026
    1.0
    Don’t choose this location. The clerks doesn’t know how to ship. I paid for express mail to deliver but they failed it. It wasn’t quick, easy and convenient. Now I am waiting on their phone for 25 minutes to get representative to fix their mistakes
  • CM
    C McCabe
    Feb 26, 2026
    1.0
    The man in charge of this post office is rude and arrogant. His employees are very helpful and attempt to resolve problems despite of their boss. Based on the other reviews, the likely problem at this post office lies with the management.
  • LS
    Lou Stavroplus
    Feb 23, 2026
    3.0
    Quite often there's always a line and they either have one or two postal people working it. It's slow. Be prepared to take some time if you need it to talk to the postal people or get stamps from them or weigh things

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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