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Brand Certified

United States Postal Service

2.4
(238 reviews)

Business Details

2000 McDonough St, Joliet, IL
60436, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2000 McDonough St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2000 McDonough St, Joliet, IL
60436, United States

Hours

Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
Saturday8:15 AM - 2:00 PM
SundayClosed

Reviews

2.4
238 reviews
5 stars
65
4 stars
14
3 stars
15
2 stars
7
1 star
137
  • CL
    Charles Leone
    May 6, 2026
    1.0
    Joliet post office is the worst experience going there and dealing with the arrogant cocky privileged employees that make you wait and give you dirty looks if you ask a question or if you're in a hurry cuz they don't want to move for anything!
  • BB
    Bree
    Apr 29, 2026
    1.0
    My package was delivered to the wrong address. A representative told me it had been delivered to a different street with the same house number and said she would contact the carrier and follow up with me later that day or the next. I have not heard back. I tried calling the Joliet Post Office multiple times but received an automated message that the voicemail box is full. When I finally reached an operator and explained the issue, I was placed on hold and then disconnected. After that, I could no longer reach an operator and only received a fast busy signal. It’s been extremely frustrating trying to resolve this by phone, and I’m hoping I won’t have to drive to the office just to get an update.
  • PW
    Patricia Weiner
    Apr 14, 2026
    5.0
    Very helpful
  • MG
    Mykola Gulevych
    Feb 26, 2026
    5.0
    Really fast, friendly and efficient service. Made an appointment for new passport (minor) got in and out in no time. Appreciate your work ethic guys, big thank you!!!
  • HF
    Heba Farag
    Jan 19, 2026
    1.0
    I have not received any important replies.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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