Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.0
(183 reviews)

Business Details

1255 Gannon Dr, Hoffman Estates, IL
60169, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1255 Gannon Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1255 Gannon Dr, Hoffman Estates, IL
60169, United States

Hours

Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday8:30 AM - 3:00 PM
SundayClosed

Reviews

2.0
183 reviews
5 stars
33
4 stars
10
3 stars
5
2 stars
11
1 star
124
  • AL
    A L
    2 days ago
    1.0
    They had one person behind the counter and I waited 15 minutes to pick up a book of Stamps. I saw there were other individuals in the back, but no one came to help despite a line going out the door. When I got up to the front, the lady answered the client questionnaire for me rating herself the top score (the green smiley face). When I told her that was my client questionnaire to answer, she proceeded to argue with me and then tried to take my receipt away. She said her name was Choi and she was of Asian descent, but I don't think she was being honest. Very bizarre, unpleasant and unprofessional experience. Who does this?!
  • KA
    Kyrylo Ananchenko
    May 8, 2026
    1.0
    Disaster
  • CS
    Chad Sullivan
    Mar 3, 2026
    1.0
    I scheduled a package pickup and received confirmation that it was set. No one ever showed up, yet I later received an email stating the pickup was successfully completed. The notification even claimed they picked up double the number of packages scheduled, when in reality, nothing was picked up at all. This is extremely frustrating and unacceptable, especially for businesses that rely on accurate and timely pickups. Reporting a pickup that never happened raises serious concerns about reliability and accountability.
  • JZ
    Jhonny Z
    Feb 6, 2026
    1.0
    The worst.
  • BC
    Band City
    Jan 13, 2026
    5.0
    never had a problem with them, they're doing their best when its ALWAYS busy. big props to them. Thanks for delivering my mail. 5 stars all the way!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others