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Brand Certified

United States Postal Service

2.3
(147 reviews)

Business Details

9760 Franklin Ave, Franklin Park, IL
60131, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 9760 Franklin Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9760 Franklin Ave, Franklin Park, IL
60131, United States

Hours

Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
Saturday10:00 AM - 2:00 PM
SundayClosed

Reviews

2.3
147 reviews
5 stars
39
4 stars
8
3 stars
4
2 stars
4
1 star
92
  • AN
    Amy Nunez
    May 2, 2026
    1.0
    don't go on a Saturday. took 5 minutes and a line of 5 people to attend to me and she was rude and looked at me like I was the one inconveniencing her. hate it.
  • DD
    Daisy
    Mar 3, 2026
    1.0
    Lost package
  • TP
    Taras Protsyk
    Feb 17, 2026
    1.0
    My package is stuck between facility’s fore a 3 weeks , come there to get any help ore information and get nothing
  • RS
    R S
    Feb 7, 2026
    1.0
    Always missing mail and always gets delivered to wrong address
  • TK
    Tetiana Kapats
    Jan 23, 2026
    1.0
    Very disappointing experience. A package from Ukraine was returned without any delivery attempt or notification. I checked my mailbox daily and never received a delivery slip/door tag or any notice. I’ve received international packages (including from Ukraine) many times before using other services and always got a notice — this is the first time this happened when decided to work with usps. When I went to my local post office to ask for help, the clerk was dismissive, stayed on her phone, and initially refused to assist until I insisted. After I provided the tracking number, she only said the package was in Poland at that moment and rudely refused any further help or documentation. This lack of notice caused my package to be returned with no opportunity to pick it up. Management should investigate why no notice was left and address the unprofessional behavior at this location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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