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USPS self-service kiosk
Brand Certified

United States Postal Service

2.3
(113 reviews)

Business Details

21201 S Elsner Rd, Frankfort, IL
60423, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 21201 S Elsner Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
21201 S Elsner Rd, Frankfort, IL
60423, United States

Hours

Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
Saturday8:30 AM - 3:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.3
113 reviews
5 stars
25
4 stars
10
3 stars
4
2 stars
13
1 star
61
  • CS
    Chris Stephens
    Sep 5, 2026
    2.0
    The self-serve package drop off at this location is trash. It’s either already jammed when you get there or you will jam it as soon as you put your package in and close it. I don’t understand how it’s broken ALL the time. Can we please fix this already?????
  • JD
    Jessica Diment
    Sep 4, 2026
    2.0
    The only reason I give 2 stars is because of my usual mail man. I believe his name is Kevin and he is always super friendly and is careful with my mail and packages. He always greets me if I am outside and he’s delivering and we usually have a small chat. I hope he is paid well for his amazing customer service. Unfortunately I can NOT say the same thing about the clerks and management. They are unbelievably rude and atrocious towards people who come in. They have no sense of urgency and act like they hate their jobs and lives so much so they take it out on others. If it wasn’t so close to my home I would NEVER go there to drop off packages.
  • AL
    Abraham Lopez
    Sep 3, 2026
    5.0
    Place is great
  • WS
    Wendy Sullivan
    Aug 20, 2026
    5.0
    Local post office . I have been to many,they are very nice and helpful at this one. People here are friendly.
  • TB
    Tenica Butler
    Jul 6, 2026
    1.0
    If I could give zero stars I would. This is by far thee worst postal office I have had to deal with .They need help really bad

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified October 04, 2026Yext Knowledge Graph
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