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Brand Certified

United States Postal Service

2.3
(104 reviews)

Business Details

21201 S Elsner Rd, Frankfort, IL
60423, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 21201 S Elsner Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
21201 S Elsner Rd, Frankfort, IL
60423, United States

Hours

Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
Saturday8:30 AM - 3:00 PM
SundayClosed

Reviews

2.3
104 reviews
5 stars
22
4 stars
10
3 stars
4
2 stars
11
1 star
57
  • CS
    Connor Shea (Cpl Shea)
    May 12, 2026
    1.0
    I’m currently stationed overseas and I’m trying to have my mother send me a package I work for the United States Postal Service and I pre-created a online customer form for them her to scan into the RSS & print out. They clerk said they do not ship to FPO or APO. Please fix your clerks and send her in an actual mail route. This is complete bullshit. Postal inspector needs to check this place out.
  • AA
    AJ
    Jan 28, 2026
    1.0
    More interested in arguing with you than doing their job. Find a new one!
  • SV
    Sage VanAntwerp
    Jan 23, 2026
    5.0
    5 stars for Doris! She helped us today while my husband got his passport. She was a total sweetheart. Highly recommend
  • CC
    Chiswum
    Nov 29, 2025
    1.0
    Horrible service, stuck in line with 8 other people waiting for service. Rung the bell twice over a span of 15 minutes, no one even told anyone we were there. Nice guy next to me rung it 7 times in a row after waiting more, someone finally said something in the back to someone and they then proceed to do nothing. All of us just kept sitting there waiting even longer while people kept ignoring us. Had to leave and go to another post office. I've worked horrible retail jobs, it takes me a lot to post four stars down from five, but this was HORRIBLE. Go to another post office, dont know what in this planet is going on here.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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