The UPS Store

Reviews

• AW

  Alfred Williams

  2 days ago
  5.0
  The staff at this store specifically the manager are very helpful.
• TJ

  Tracy Jarrett

  Jun 20, 2026
  5.0
  Friendly, knowledgeable, and efficient!
• MJ

  Mia Jacobs

  Jun 18, 2026
  5.0
  The team were kind and helpful
• NS

  Networkwith Shawn

  Jun 4, 2026
  5.0
  Because I am an entrepreneur and I really needed my flyers done and the team at this location went above and beyond serving me today.
• MA

  Melissa Amy

  Jun 1, 2026
  3.0
  Came in today at 2pm. I would give this location ten stars if I could, except for one employee. Nora and the rest of her team are top notch professionals who provide excellent service. Today I came in to pick up my packages after getting an email they were in ( I am a mailbox holder) and the clerk who was assisting me was giving me packages with my box number on them and someone else's name. I pointed this out and said they needed to be more careful. I asked if Nora was in, he said she was not. I figured as much as Nora is a treasure and keeps everything in working order there. He finally searches and brings me my packages ( who had other Box numbers listed on the store label). There was one missing. I said to this clerk, I need to be picky this one is kinda pricey...He finds the package and then comes to me and says loudly and in a lecture voice " You need to not come here until we get an email out to you." I said well you did email me, how was I supposed to know you did not log this one in? I said please calm down, then he tells me to calm down and starts laughing and making fun of me! I told him he should think twice about doing that to me again. He then continues on to stand there and laugh and make fun of me in front of the entire store and laughed loudly at me. I could hear him mock me the entire time I walked out of the store. Wow. I can tell you right now if Nora were there this never would have happened. I have already called corporate, but I think that it is important the public knows that with this employee when the cat is away, the mouse comes out to play. You can be a paying mailbox holder here and risk being bullied, mocked, jeered at, and laughed at by this employee-- and have the privilege to pay for it. He also wears no nametag and says they do not give out their names. It is really a shame as everyone else who works there is top notch.

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