The UPS Store

Reviews

• YG

  Yadi Garcia

  Sep 24, 2026
  5.0
  Jimmy is very helpful , very patient and good customer service. A lot of customers that stopped in know him by name.
• DS

  DaTruth ShallSetUFree

  Aug 9, 2026
  5.0
  Jimmy he as the best customer service ever thank you! Your favorite trucker 😊
• EN

  Ery Nightingale

  Jul 12, 2026
  1.0
  Advertises being open until 3pm on Sunday. I arrived at 1pm and they were closed.
• AC

  Angela Cesar

  Jul 9, 2026
  3.0
  Tried to print something out but couldn’t went to other ups store in elmhurst and no issues
• JL

  Juan Ledezma

  Jun 25, 2026
  5.0
  I have no clue how this store has a 3.9 that’s not representative of the store at all. They go above and beyond with instantaneous service to all customers and manage problems with systems or bottlenecks like it’s nothing. I’ve had bad experiences before with UPS stores but this completely changes my opinion on them forever. They’ve earned me, my companies, my friends, my wife and families business for life. If I could give more than 5 stars I would! For some context: I had recently gotten my car stolen while on a trip in Wisconsin. They had given me a call that my car was in their tow lot but needed a notarized letter. I live in villa park and called 2 other UPS stores, one didn’t even have a notary there and the other had no clue what he was doing. I then called this UPS store and Julie Wagner THE GOAT helped me even before I got into the store. She helped me create the proper paperwork for her to notarize and answered 2-3 phone calls when I had a new question for her. She was so kind and calm over the phone my hectic day was already getting better before I arrived. Then once I’m there they walk me through the whole process of printing and notarizing. I then had issues with my ID and she worked diligently and to the absolute best of her ability to help me. Even when I had an error in the paperwork and had to come back she still helped me out. I’m only writing this review because of the great team at this store. I see the owner responds to these and I hope the message is relayed to the notarizer at this UPS store Julie Wagner. Whatever you’re paying her it evidently isn’t enough and she should get a raise or a bonus or something.

Frequently Asked Questions About The UPS Store