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United States Postal Service

2.8
(68 reviews)

Business Details

202 S Randall Rd, Elgin, IL
60123, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 202 S Randall Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
202 S Randall Rd, Elgin, IL
60123, United States

Hours

Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday8:30 AM - 3:00 PM
SundayClosed

Reviews

2.8
68 reviews
5 stars
25
4 stars
3
3 stars
4
2 stars
2
1 star
34
  • JG
    Julianne Glod
    5 days ago
    1.0
    Went there at 5:50, they say they close at 6. Somehow I was able to go inside up to the counter but no one was at the counter and they had signs on the counter that said closed.
  • TS
    Troy Service
    May 11, 2026
    5.0
    While I read all the reviews for this post office, I have to laugh. I see so many complaints about the employees. I go there frequently and have never had an issue with any employees. They are always very courteous to me. Sometimes when I am in a hurry and there is a longer line, I will use the self-service station. No one showed me how to use it. It walks you through menus as to what is needed. Weighs the package and gives you shipping options. The employees here do not deliver your mail. They take your prepackaged items to assist with postage; how much it will cost for your different options. They are not Packaging experts. They are not trained in how to package your items. (that I am aware of) They are there to assist you with the options for shipping and postage. Assuming most people would know who, the package is being shipped to and where they live for the return address. But reading some reviews it is quite questionable to me the common knowledge to ship a letter or package. Who you are and who it is going to. Go to Youtube: Search: how to mail a package at the post office. There are many videos to help if you do not know how to send a package or letter. I have never done their job. I can see sometimes they are doing other things than assisting customers. Does this mean they need to stop their jobs tasks? For just one week try to put yourself in their place. I do work in customer service and would like to believe that I do a very good job. Unfortunately, I/you cannot please everyone. There are rules and regulations at USPS. They are doing their best to assist all customers. Please give them a break and be kind. kindness is contagious
  • KC
    Kristian Clardie
    Feb 4, 2026
    1.0
    Delivery that didn't require signature wasn't delivered even though I was home. I was eligible to request redelivery and successfully did that but next thing I know the package is available for pickup at the post office.
  • AS
    Amy Sytsma
    Jan 27, 2026
    5.0
    These guys are great! Helpful & friendly!
  • EA
    Eduardo Ayala
    Jan 12, 2026
    1.0
    They were taking to long, 10 min in line and yet the employees talking behind the wall laughing and mocking clients saying "We get paid by the hour, I don't have to work fast for them, I even feel bad for people who been here for over 10 min *laughs"

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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