Certified by United States Postal Service • Jul 05, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 202 S Randall Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Jul 05, 2026
Certified by United States Postal Service • Jul 05, 2026
Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday8:30 AM - 3:00 PM
SundayClosed
Products & Services
1 list · 23 items
Explore offerings from United States Postal Service on 202 S Randall Rd in Elgin, with popular services available at this location.
USPS Services
23 items
Services
APC
BIOIPPB
BUSINESS
CALLREFERRAL
DUCKSTAMPS
FACTERMINALTYPERSS
GIFTCARDS
GREETINGCARDS
LASTCOLLECTION
LBRORETAIL
LBROSSK
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE
Reviews
2.7
72 reviews
5 stars
26
4 stars
3
3 stars
4
2 stars
2
1 star
37
AK
Abe Kassem
Jul 3, 2026
1.0
Like every other post office only 1 person working the counter. Slow service takes forever to get anything done
AU
Altysha USA
May 28, 2026
1.0
I visited this USPS location on May 28, 2026, at approximately 5:25 PM.
I had a very disappointing experience with customer service. I came in with a small package and a prepaid shipping label, and the employee refused to help attach the label. The interaction was extremely rude, unprofessional, and disrespectful.
As a customer, I expect basic courtesy and assistance, especially for a simple request. Instead, I was treated in a way that left me upset and nearly in tears. This is one of the worst customer service experiences I have had.
USPS should provide better customer service training and ensure customers are treated with respect.
JS
Jesica Sinclair
May 26, 2026
1.0
On May 26th around 5:30 p.m., I had an extremely disrespectful experience at this USPS. I arrived at 5:30, and though closing was at 6 (we all waited at least 30 minutes), the employee became increasingly rude as time passed. A 13-year-old struggled with the self-service machine (who also arrived maybe 5 minutes after me) and got back in line at 6pm, and when I tried to support her, he dismissed her harshly telling her he would not take her service because they were closed (even after her saying she wasn’t sure how to use it because she was only 13 and never used it before. He then made her cry by his harshness as she began to leave). I was then cut off from being served myself, simply because I spoke up. He refused service, threatened to call the police, and another customer even said they had faced his rudeness before. This behavior was completely unacceptable and inhumane. I sincerely hope management addresses it.
JG
Julianne Glod
May 15, 2026
1.0
Went there at 5:50, they say they close at 6. Somehow I was able to go inside up to the counter but no one was at the counter and they had signs on the counter that said closed.
TS
Troy Service
May 11, 2026
5.0
While I read all the reviews for this post office, I have to laugh.
I see so many complaints about the employees.
I go there frequently and have never had an issue with any employees. They are always very courteous to me. Sometimes when I am in a hurry and there is a longer line, I will use the self-service station. No one showed me how to use it. It walks you through menus as to what is needed. Weighs the package and gives you shipping options.
The employees here do not deliver your mail. They take your prepackaged items to assist with postage; how much it will cost for your different options.
They are not Packaging experts. They are not trained in how to package your items. (that I am aware of) They are there to assist you with the options for shipping and postage.
Assuming most people would know who, the package is being shipped to and where they live for the return address. But reading some reviews it is quite questionable to me the common knowledge to ship a letter or package. Who you are and who it is going to.
Go to Youtube:
Search: how to mail a package at the post office.
There are many videos to help if you do not know how to send a package or letter.
I have never done their job. I can see sometimes they are doing other things than assisting customers. Does this mean they need to stop their jobs tasks?
For just one week try to put yourself in their place.
I do work in customer service and would like to believe that I do a very good job. Unfortunately, I/you cannot please everyone.
There are rules and regulations at USPS. They are doing their best to assist all customers.
Please give them a break and be kind. kindness is contagious
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 202 S Randall Rd?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment using the online scheduler. Limited walk-in hours are available at select locations.
What are the Passport photo costs at this Post Office?
The fee for a passport photo is currently $15.
How can I rent a PO Box at the Elgin Post Office?
You can search and reserve available PO Boxes online or apply in person with two valid IDs and a completed application.
What are the operating hours of the United States Postal Service at 202 S Randall Rd?
Open Monday to Friday from 8:30 AM to 6:00 PM, Saturday from 8:30 AM to 3:00 PM, and closed on Sundays.
Is 24/7 access available for PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes; however, access hours can vary. Please check with the local Post Office for exact times.
What nearby stores can I visit for office supplies after visiting the Post Office?
OfficeMax is nearby at 202 S Randall Rd area, providing office and business equipment and supplies for your convenience.
Are there any nearby food or dining options close to the Post Office?
Sammy's Mexican Grill is a nearby restaurant where you can enjoy Mexican cuisine after your Post Office visit.
How can nearby transportation or services assist in reaching the Post Office?
Elgin Limousine Company offers limo and airport shuttle services nearby, making it easy to travel to and from the Post Office at 202 S Randall Rd.
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