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United States Postal Service

2.2
(51 reviews)

Business Details

14212 Cottage Grove Ave, Dolton, IL
60419, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 14212 Cottage Grove Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14212 Cottage Grove Ave, Dolton, IL
60419, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 2:00 PM
SundayClosed

Products & Services

1 list · 33 items

USPS Services

33 items

BIOIPPB
BRMACCTBAL
BRMNEW
BULKMAILACCEPT
BULKMAILACCTBAL
BULKMAILNEW
BURIALFLAGS
BUSINESS
CALLREFERRAL
CARRIER
CARRIERCALLREFERRAL
DELIVERYUNIT
DUCKSTAMPS
FACTERMINALTYPERSS
GENERALDELIVERY
GIFTCARDS
GREETINGCARDS
GXG
LASTCOLLECTION
LBRORETAIL
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PASSPORTPHOTO
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE

Reviews

2.2
51 reviews
5 stars
13
4 stars
3
3 stars
0
2 stars
1
1 star
34
  • SG
    Shanika Glenn
    Aug 6, 2026
    1.0
    The service at this post office has gone downhill. After the longtime employee who worked there for over 20 years retired, the office has been poorly managed. The current Postmaster, Nicole Rogers, has a very disrespectful attitude toward customers. During my visit, she was rude, unprofessional, dismissive, and did not provide the level of customer service that people deserve. As a representative of the United States Postal Service, a Postmaster should treat customers with respect, professionalism, and courtesy. Instead, I experienced poor communication, a lack of concern for my issue, and behavior that I found unacceptable. I believe her conduct reflects poorly on the post office and creates a negative experience for customers. I am requesting that this matter be investigated and that appropriate action be taken to improve customer service at this location so that others are treated with the respect they deserve.
  • YK
    Yvette Knight
    Jul 3, 2026
    4.0
    So far I have no complaints is never a lot of people there but when it's more than two or three is only one person there I have waited but they're pretty good in professional
  • FD
    Fortune Doll
    Jun 20, 2026
    5.0
    Friendly and dependable. "Sparkle" (you know who you are) is always approachable and helpful) so to read a negative review about her made me feel driven to write this review.
  • IE
    Imeldaeg Ecaleraguerrero
    Mar 6, 2023
    1.0
    The worst experience! don't come here! much less on Monday mornings the short-haired girl who works is rude!
  • CR
    C. R.
    Nov 24, 2020
    1.0
    Worker within this post office opened my mail and stole my package from the envelope and sealed my envelope back up and mailed it to my home empty! Will never return here again. That is a Federal offense by the way!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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