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USPS self-service kiosk
Brand Certified

United States Postal Service

1.7
(351 reviews)

Business Details

1000 E Oakton St, Des Plaines, IL
60018, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1000 E Oakton St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1000 E Oakton St, Des Plaines, IL
60018, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 3:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

1.7
351 reviews
5 stars
49
4 stars
9
3 stars
11
2 stars
4
1 star
278
  • DW
    Donald Warner
    5 days ago
    1.0
    Did amazon return and was completely ignored by staff and had to purchase the tape to place the packing slip. Ive returned many packages at other locations never did they make me pay for overpriced tape before.
  • SM
    Stephanie Marin
    Sep 26, 2026
    1.0
    This is not just in particular of this location but USPS in general. An international package was mis delivered, I opened a case with them and they “investigated” and stated that GPS Data showed that it was delivered on my property. I explained to them that I have video evidence of that not being the case they did not case and that it shows the mail man walking off my property as he is scanning my package which leads me to believe my package was delivered to my awful neighbor. Not once did they request the video evidence and directed me to call uspis. Upon calling USPIS refused to open an investigation because it’s an international package and directed me to call consumer affairs. Consumer affairs number they gave me never answered I left voicemails and no call backs. The company very graciously gave me a refund however the point is the unhelpful nature staff member I spoke to and pushing me onto the next person or department. My neighbor is a not a good person and has kept packages in the past and has never returned to the delivery service or to us. You would think they’d want to investigate possible mail theft, but no. Since my case has been opened twice I now cannot submit an online complaint.
  • MM
    Mac M
    Sep 23, 2026
    5.0
    The guy at the front was cool and friendly
  • JM
    Joby Mathew
    Sep 13, 2026
    1.0
    Poor customer and employees are rude
  • AW
    Alicia Williams
    Sep 3, 2026
    1.0
    Just needed to buy tape and use the self service kiosk and the gate was 80% closed. Peeked under and asked if I could purchase tape at the kiosk and was told they were closed. I informed them it was before closing time (6pm) and was told “I know what time it is”. I suspect he actually did not know what that actually means, however his lack of understanding and critical thinking is not my problem. Refused to give me his name and he was too far away for me to see the name tags of the people sitting at the counter and chatting. This is my first real issue at this location (other than the employees being regularly unhelpful rather than straight up rude) but I suspect it won’t be my last.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified September 27, 2026Yext Knowledge Graph
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