Brand Certified
United States Postal Service
3.8(44 reviews)
Certified by United States Postal Service • Aug 30, 2026
Business Details
214 N Franklin St, Decatur, IL
62523, United States
Certified by United States Postal Service • Aug 30, 2026
(800) 275-8777
Certified by United States Postal Service • Aug 30, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Aug 30, 2026
About
Certified by United States Postal Service • Aug 30, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 214 N Franklin St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Aug 30, 2026
Hours
Certified by United States Postal Service • Aug 30, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:30 AM - 12:00 PM
SundayClosed
Products & Services
1 list · 28 items
Explore offerings from United States Postal Service on 214 N Franklin St in Decatur, with popular services available at this location.
Reviews
3.8
44 reviews
5 stars
26
4 stars
4
3 stars
1
2 stars
4
1 star
9
- CMCRISTY MATAAug 13, 20261.0They put the mail in my neighbor house And lost my letter letter that I have picture because I received the photo of the mail everyday by email there are two checks I was waiting for months checks of 5,000$ and no one gave me a answer every body said I don’t know to how I gonna ask I try to cancel my check until now I don’t know nothing worst service
- WJWilliam JohnsonAug 13, 20262.0Rude service and very unprofessional
- THTeresa HenningsJul 31, 20265.0Beautiful old building.
- SWShelly WithingtonJul 18, 20265.0They are always so helpful.
- BBbenJul 2, 20261.0awful service i called 4 times just to come into the office to zero customers and a service lady who was even less helpful.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 214 N Franklin St?
You can send mail and packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment using the online scheduler; limited walk-in hours may be available.
What are the operating hours of the United States Postal Service at 214 N Franklin St?
Monday to Friday, 8:00 AM to 5:00 PM; Saturday, 8:30 AM to 12:00 PM; closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid IDs; check availability and pricing online before visiting.
Is after-hours access available to PO Boxes at this location?
Yes, most locations offer 24/7 lobby access to PO Boxes, but hours may vary, so please confirm with the local Post Office.
Where can I find transportation options to reach the Post Office at 214 N Franklin St?
Decatur Public Transit bus station and the Decatur Transfer House landmark are nearby, providing convenient public transportation.
What nearby local businesses can I visit before or after my Post Office appointment?
You might enjoy visiting Doherty's Pub and Pins for food and drinks or The ArtFarm Decatur art gallery, both close to the Post Office.
Are there any nearby services that can assist with transportation or taxi needs around the Post Office?
Signature Taxi Decatur offers taxi and rental services near the Post Office if you need convenient local transportation.
How can I contact the United States Postal Service at 214 N Franklin St for inquiries?
You can call the local phone number at +1 217-428-4471 for assistance or visit their website for more information.
Brand Certified Facts from United States Postal Service
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Certified August 30, 2026Yext Knowledge Graph
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