Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.6
(36 reviews)

Business Details

515 Cass St, Crete, IL
60417, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 515 Cass St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
515 Cass St, Crete, IL
60417, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 12:00 PM
SundayClosed

Reviews

2.6
36 reviews
5 stars
12
4 stars
1
3 stars
2
2 stars
4
1 star
17
  • PE
    Private Email
    May 1, 2026
    1.0
    This place is absolutely horrible. Customer service is nonexistent. All employees are rude, incompetent and lazy. It has not been like this years ago, and I am not sure what has changed, except personnel. Post Master is incompetent and rude as well. DO NOT RECOMMEND!
  • AA
    allmightymouse
    Mar 28, 2026
    5.0
    Nice, helpful staff. Clean place.
  • DS
    Dr Lindoria Storey
    Dec 1, 2025
    2.0
    I have informed delivery and since September 29, 2025 through today, I have not been receiving important mail. Specifically a check I never received and my drivers license, I recently renewed. I called today and spoke with the new post master, Ms. Kamona. Not so pleasant. Sounded irritated that I inquired about my initial complaint of lost never received mail in September and my current lost mail as of today December 1, 2025. I am not sure what's going on there, but something needs to change quickly!
  • MG
    Martha Gonzalez
    Nov 9, 2019
    5.0
    D.D. & Sue were so helpful and phenomenal this morning when we stopped in to get our daughters passport. They were so kind and accommodating with us through this process!
  • MV
    Michael Viktora
    Apr 8, 2016
    1.0
    This is literally the worst post office I've ever ran into. Let me start with they've accidentally ran into my mailbox 3 times crushing it and haven't replaced it once and just left a note with the person saying sorry (it's in a row of mailboxes and mine always is the one to get hit) . 99% of my packages don't get delivered and the 1% that does is completely smashed or opened. I have to call more than once to the office to find my packages. This previous delivery I checked online where it was cause it's time sensitive/fragile materials and they said they left a notice (there was none.) The mail never comes at a steady time or never comes at all. Again WORST POST OFFICE EVER! They owe me money for 3 mailboxes and now my time sensitive materials are probably bad.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others