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Brand Certified

United States Postal Service

1.9
(555 reviews)

Business Details

1723 W Devon Ave, Chicago, IL
60660, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1723 W Devon Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1723 W Devon Ave, Chicago, IL
60660, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:30 AM - 3:00 PM
SundayClosed

Reviews

1.9
555 reviews
5 stars
95
4 stars
19
3 stars
10
2 stars
20
1 star
411
  • ND
    nikita dikovskie
    May 9, 2026
    1.0
    I am extremely disappointed with the service at this location. We have visited three days in a row specifically for FBI fingerprinting services, and every single time we were told to "come back tomorrow" because the authorized staff member was not there. It has been three consecutive days of wasted time and empty promises. This service is time-sensitive and critical, yet there is zero accountability. To make matters worse, we encountered the same issue at a second location as well. If you offer a service by appointment or during specific hours, a qualified professional should be present. Totally unprofessional and unreliable.
  • EJ
    Evan James
    May 8, 2026
    1.0
    The worst customer service experience I have ever had, anywhere, ever. USPS refused to deliver a letter to me in favor of leaving notices and then refused to let me pick it up because my ID still has my old address on it. When I asked how I was meant to get my mail, the clerk said “I’m not dealing with this” and walked away into the back room. A woman who I have to assume is a manager but whose job seemed to be sitting behind the counter doing nothing first openly mocked me and then threatened to refuse to send the letter I was dropping off. Genuinely horrific experience. No one here should have a job. I wish I had been half as hostile as I was accused of because these people deserve nothing but hostility.
  • DF
    Dhiki Firmansyah
    May 7, 2026
    1.0
    WORST CUSTOMER SERVICE EVER IN MY LIFE
  • AA
    Abdulsalam Al Ali
    May 3, 2026
    1.0
    Unreliable service
  • RJ
    Ryan Johnson
    Feb 27, 2026
    1.0
    The USPS office at 1723 West Devon in Chicago is a nightmare. I have yet to receive two (2) packages that the USPS system lists as being delivered.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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