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United States Postal Service

1.4
(268 reviews)

Business Details

2302 S Pulaski Rd, Chicago, IL
60623, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2302 S Pulaski Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2302 S Pulaski Rd, Chicago, IL
60623, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:00 AM - 1:00 PM
SundayClosed

Reviews

1.4
268 reviews
5 stars
18
4 stars
3
3 stars
6
2 stars
5
1 star
236
  • RP
    reuben pena
    2 days ago
    1.0
    Absolute worst customer service. i have been trying to get a lock installed for my key keeper and new mailbox since December 4, 2025. I was initially told it would take a few weeks due to the holidays. Since then, it has been a never ending of excuses: Feb 4: Told my order was in the queue pending new locks. March 25: Spoke to someone else who revealed my order was completely removed from the queue because they ran out of locks. They had to re-enter it and promised a 2 week turnaround. April 15: Confirmed locks were finally in stock and was told someone would be out "soon." It is now mid-May, nearly six months later, and nothing has been done. To make matters worse, I have been calling daily since April 30 to get a simple status update, and absolutely no one answers the phone any more. The complete lack of accountability and communication is unacceptable.
  • AA
    Ariana
    May 9, 2026
    1.0
    I’m so sorry I never leave reviews like this but the people who work there are very very rude I had no problem to tell them something back! The girl with glasses is super rude and she got upset when I told her something to defend my self OVER A PACKAGE!!!!
  • MR
    Mary Robinson
    May 4, 2026
    1.0
    Why pay for a PO Box when you still don’t get your package!!! this place is ridiculous. And they always have an attitude at this place!!
  • DL
    D Lawry
    Feb 17, 2026
    1.0
    I am sick of this post office, the window teller starts their day whenever they feel like it so you can conduct transactions and get receipts I til they decide to come on. This place opens at 8:30 and the tell doesn't get in until 11, 12, 1 or not at all. So your forced to go on endless journeys trying to find a functional post office. The attitudes? Yea you get that for free just saying hello while they stare at you behind that glass. OMG why can't we have the same level of service and care like the fluent areas like Oak Park the service is awesome and they are friendlier. I can always get window service from opening time to closing time but in the hood, never know what your going to get. Then I had to help a person in a wheel chair as this location has a ramp but the outside door is locked so they can't come in. SMH sad
  • SS
    Sherika Stennis
    Feb 9, 2026
    5.0
    I initiated a call to the main USPS service line regarding a missed package and mail not being distributed correctly. My concerns were re-routed to this location. After speaking with Ms. Lockett, she took time to empathize and research with my issue. She provided a follow up call that really provided answers to the situation. I appreciate her time and patience!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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