United States Postal Service

Reviews

• NM

  N Del mundo

  Sep 28, 2026
  1.0
  Very disappointing customer service. I visited this USPS location on September 28, 2026, at approximately 12:46 PM. The employee, who I believe was named Rosie or Rose, was extremely rude and condescending from the moment I walked up to the counter. She already seemed upset and irritated for no apparent reason. I also witnessed her treating the customer in front of me the same way and becoming upset when customers asked questions. Like, seriously—if customers can’t ask questions without being talked to rudely or having an attitude directed at them, what are we supposed to do? People come to USPS for help and shouldn’t feel uncomfortable just for asking a simple question. I understand everyone has bad days, but there is no reason to take that attitude out on customers. I am asking USPS management to please review this employee’s conduct and address how customers are being treated at this location. Customer service should be respectful and professional, even when customers have questions. Very unprofessional and disappointing experience.
• HP

  Halloween Pumpkin

  Sep 28, 2026
  1.0
  I want to speak to a manager the person at the second window on setember 28 12:28p.m; for deliveries was extremely rude to me. I was just trying to get my scan code ready for her to scan she walks over to next customer like she didn't want to help me, and then when I have it ready she said you're going to have to wait ma'am or get back in line. Then when she goes to scan the code she does it right at eye level and then when it was done, she put her finger on the happy face for customer service because I wanted to say the service was terrible. SHE DID NOT GIVE ME MY DELIVERY RECIPT. She was rude and she hurt my eyes with the scanner. I hope you fire her, because there is people out here without jobs who can be more reasonable human beings than her. that because I'm going to call OSHA and bbb. Not to mention the people they have delivering from there too the post man knocked on my window extremely hard and scared my daughter. This place needs an evaluation because the works there are aggressive and rude and terrible. Not professional at all.
• EE

  Erika Echevarria

  Sep 24, 2026
  3.0
  The older female in window 2 is excellent no complaints on her, but the female in window 3 seems to have an attitude problem which is why when I have to go to the post office I let other people go ahead of me just so I can get attended by the women in window 2.
• SM

  Sy Mone9

  Sep 1, 2026
  1.0
  Some of the most unprofessional employees I ever encountered. Just about everyone here needs to be fired. I will be taking this up with the higher ups. Constantly giving someone the runaround constantly hanging up the phone. Not one clear damn answer! They deliver mail whenever the hell they feel like it. And they’re stealing packages. These are your representatives USPS ! They don’t follow policies but whenever it pertains to not doing their damn job! You have to keep calling just for mail to be delivered. This post office needs be to under investigation ASAP! You don’t want to work somewhere don’t APPLY! No one asked you to work at the post office for 30 damn years and that’s all you have offer with your life. The whole entire staff is miserable and on a power trip.
• SO

  Steven Osorio

  Sep 1, 2026
  1.0
  Incredibly rude staff failed to help us easily ship heavy packages (50 lbs). The two-wheel dolly they begrudgingly provided had their wheels busted, which made the process so much more difficult.

Frequently Asked Questions About United States Postal Service